verizon wifi calling stopped working
Josh Luthman
josh at imaginenetworksllc.com
Thu Oct 18 18:13:23 UTC 2018
The box with NAT would be the only thing that hangs onto sessions -
everything expires at 24 hours, so that would be gone through the weekend
(and some work weeks).
I would think it's failing to dial when I lose VZW or doesn't think it
needs to and a reboot of the phone forces it to. The phone may have an
IPsec tunnel lingering, I suppose.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Thu, Oct 18, 2018 at 11:41 AM, Brielle Bruns <bruns at 2mbit.com> wrote:
> IIRC, the Wifi calling stuff works over IPSec from the devices back to a
> concentrator device.
>
> Are you able to look on your network firewall/router/nat device and see if
> you have lingering IPSec sessions hung open, or if there's a network ALG
> that might be playing a part?
>
> I used to have issues like this with T-Mobile and UMA.
>
>
>
> On 10/18/2018 9:28 AM, Josh Luthman wrote:
>
>> If someone from Verizon Wireless specifically for WiFi calling could
>> reach out to me to fix our devices I would appreciate it. The WiFi calling
>> works just fine when we reboot in the office, but it will never reconnect
>> (ie we leave the office, get 4G, come back). I've opened 3-4 tickets with
>> no resolution.
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Wed, Oct 17, 2018 at 1:13 PM, Sean Heskett <afmug at zirkel.us <mailto:
>> afmug at zirkel.us>> wrote:
>>
>> Hello,
>>
>> Is anyone from verizon wireless on here. clients across our network
>> started complaining 2 weeks ago that wifi calling stopped working.
>> below are some pings at traceroutes to wo.vzwwo.com
>> <http://wo.vzwwo.com> which fail. the first set is with our normal
>> DNS servers and the second set is using 8.8.8.8
>>
>> Thanks,
>>
>> *Sean Heskett*
>> *
>> *
>> *ZIRKEL Wireless *
>> */High-Speed Internet/ for NW Colorado*
>> 970-871-8500 x100 - Office
>> 970-846-8065 - mobile
>> 866-903-4628 - Fax
>> Website <http://www.zirkelwireless.com/> | Facebook
>> <http://www.facebook.com/zirkelwireless>
>>
>>
>> MBP-Sean:~ sean$ ping wo.vzwwo.com <http://wo.vzwwo.com>
>>
>> PING wo.vzwwo.com <http://wo.vzwwo.com> (141.207.177.233): 56 data
>> bytes
>>
>> Request timeout for icmp_seq 0
>>
>> Request timeout for icmp_seq 1
>>
>> Request timeout for icmp_seq 2
>>
>> Request timeout for icmp_seq 3
>>
>> ^C
>>
>> --- wo.vzwwo.com <http://wo.vzwwo.com> ping statistics ---
>>
>> 5 packets transmitted, 0 packets received, 100.0% packet loss
>>
>> MBP-Sean:~ sean$ traceroute wo.vzwwo.com <http://wo.vzwwo.com>
>>
>> traceroute: Warning: wo.vzwwo.com <http://wo.vzwwo.com> has multiple
>> addresses; using 141.207.177.233
>>
>> traceroute to wo.vzwwo.com <http://wo.vzwwo.com> (141.207.177.233),
>> 64 hops max, 52 byte packets
>>
>> 1 192.168.12.1 (192.168.12.1) 0.810 ms 0.586 ms 0.571 ms
>>
>> 2 rtr-edge-rht.zirkelwireless.com
>> <http://rtr-edge-rht.zirkelwireless.com> (65.117.208.1) 1.547 ms
>> 1.640 ms 1.550 ms
>>
>> 3 65-117-210-178.zirkelwireless.com
>> <http://65-117-210-178.zirkelwireless.com> (65.117.210.178) 2.494
>> ms 2.412 ms 2.249 ms
>>
>> 4 72-55-193-5.mammothnetworks.com
>> <http://72-55-193-5.mammothnetworks.com> (72.55.193.5) 5.149 ms
>> 6.783 ms 5.540 ms
>>
>> 5 be5274.rcr21.b006467-6.den01.atlas.cogentco.com
>> <http://be5274.rcr21.b006467-6.den01.atlas.cogentco.com>
>> (38.140.187.145) 5.996 ms 5.880 ms 5.756 ms
>>
>> 6 be3414.ccr21.den01.atlas.cogentco.com
>> <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205) 6.072
>> ms
>>
>> be3415.ccr22.den01.atlas.cogentco.com
>> <http://be3415.ccr22.den01.atlas.cogentco.com> (154.54.30.241)
>> 6.252 ms
>>
>> be3414.ccr21.den01.atlas.cogentco.com
>> <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205) 6.203
>> ms
>>
>> 7 be3035.ccr21.mci01.atlas.cogentco.com
>> <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90) 17.542
>> ms
>>
>> be3036.ccr22.mci01.atlas.cogentco.com
>> <http://be3036.ccr22.mci01.atlas.cogentco.com> (154.54.31.90)
>> 17.646 ms
>>
>> be3035.ccr21.mci01.atlas.cogentco.com
>> <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90) 17.038
>> ms
>>
>> 8 be2433.ccr32.dfw01.atlas.cogentco.com
>> <http://be2433.ccr32.dfw01.atlas.cogentco.com> (154.54.3.213)
>> 27.259 ms 27.265 ms
>>
>> be2432.ccr31.dfw01.atlas.cogentco.com
>> <http://be2432.ccr31.dfw01.atlas.cogentco.com> (154.54.3.133)
>> 27.198 ms
>>
>> 9 be2764.ccr41.dfw03.atlas.cogentco.com
>> <http://be2764.ccr41.dfw03.atlas.cogentco.com> (154.54.47.214)
>> 28.024 ms
>>
>> be2763.ccr41.dfw03.atlas.cogentco.com
>> <http://be2763.ccr41.dfw03.atlas.cogentco.com> (154.54.28.74)
>> 27.870 ms 27.955 ms
>>
>> 10 verizon.dfw03.atlas.cogentco.com
>> <http://verizon.dfw03.atlas.cogentco.com> (154.54.12.206) 27.478
>> ms 48.841 ms 40.085 ms
>>
>> 11 0.et-10-1-0.gw8.chi13.alter.net
>> <http://0.et-10-1-0.gw8.chi13.alter.net> (140.222.236.209) 40.159 ms
>>
>> 0.et-11-3-0.gw8.chi13.alter.net
>> <http://0.et-11-3-0.gw8.chi13.alter.net> (140.222.231.217) 39.879 ms
>>
>> 0.et-10-1-0.gw8.chi13.alter.net
>> <http://0.et-10-1-0.gw8.chi13.alter.net> (140.222.236.209) 40.217 ms
>>
>> 12 * * *
>>
>> ^C
>>
>> MBP-Sean:~ sean$ ping wo.vzwwo.com <http://wo.vzwwo.com>
>>
>> PING wo.vzwwo.com <http://wo.vzwwo.com> (141.207.193.233): 56 data
>> bytes
>>
>> Request timeout for icmp_seq 0
>>
>> Request timeout for icmp_seq 1
>>
>> Request timeout for icmp_seq 2
>>
>> ^C
>>
>> --- wo.vzwwo.com <http://wo.vzwwo.com> ping statistics ---
>>
>> 4 packets transmitted, 0 packets received, 100.0% packet loss
>>
>> MBP-Sean:~ sean$ traceroute wo.vzwwo.com <http://wo.vzwwo.com>
>>
>> traceroute: Warning: wo.vzwwo.com <http://wo.vzwwo.com> has multiple
>> addresses; using 141.207.193.233
>>
>> traceroute to wo.vzwwo.com <http://wo.vzwwo.com> (141.207.193.233),
>> 64 hops max, 52 byte packets
>>
>> 1 192.168.12.1 (192.168.12.1) 0.896 ms 0.593 ms 0.583 ms
>>
>> 2 rtr-edge-rht.zirkelwireless.com
>> <http://rtr-edge-rht.zirkelwireless.com> (65.117.208.1) 1.453 ms
>> 1.312 ms 1.181 ms
>>
>> 3 65-117-210-178.zirkelwireless.com
>> <http://65-117-210-178.zirkelwireless.com> (65.117.210.178) 2.446
>> ms 2.061 ms 2.237 ms
>>
>> 4 72-55-193-5.mammothnetworks.com
>> <http://72-55-193-5.mammothnetworks.com> (72.55.193.5) 5.152 ms
>> 5.121 ms 5.124 ms
>>
>> 5 be5274.rcr21.b006467-6.den01.atlas.cogentco.com
>> <http://be5274.rcr21.b006467-6.den01.atlas.cogentco.com>
>> (38.140.187.145) 5.716 ms 5.748 ms 5.506 ms
>>
>> 6 be3414.ccr21.den01.atlas.cogentco.com
>> <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205) 5.919
>> ms
>>
>> be3415.ccr22.den01.atlas.cogentco.com
>> <http://be3415.ccr22.den01.atlas.cogentco.com> (154.54.30.241)
>> 6.004 ms
>>
>> be3414.ccr21.den01.atlas.cogentco.com
>> <http://be3414.ccr21.den01.atlas.cogentco.com> (66.28.4.205) 7.184
>> ms
>>
>> 7 be3035.ccr21.mci01.atlas.cogentco.com
>> <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90) 17.233
>> ms
>>
>> be3036.ccr22.mci01.atlas.cogentco.com
>> <http://be3036.ccr22.mci01.atlas.cogentco.com> (154.54.31.90)
>> 17.397 ms
>>
>> be3035.ccr21.mci01.atlas.cogentco.com
>> <http://be3035.ccr21.mci01.atlas.cogentco.com> (154.54.5.90) 17.859
>> ms
>>
>> 8 be2433.ccr32.dfw01.atlas.cogentco.com
>> <http://be2433.ccr32.dfw01.atlas.cogentco.com> (154.54.3.213)
>> 27.428 ms 27.476 ms
>>
>> be2432.ccr31.dfw01.atlas.cogentco.com
>> <http://be2432.ccr31.dfw01.atlas.cogentco.com> (154.54.3.133)
>> 27.606 ms
>>
>> 9 be2764.ccr41.dfw03.atlas.cogentco.com
>> <http://be2764.ccr41.dfw03.atlas.cogentco.com> (154.54.47.214)
>> 28.129 ms
>>
>> be2763.ccr41.dfw03.atlas.cogentco.com
>> <http://be2763.ccr41.dfw03.atlas.cogentco.com> (154.54.28.74)
>> 28.009 ms 27.497 ms
>>
>> 10 verizon.dfw03.atlas.cogentco.com
>> <http://verizon.dfw03.atlas.cogentco.com> (154.54.12.206) 27.402
>> ms 27.451 ms 27.445 ms
>>
>> 11 0.et-11-3-0.gw10.dfw7.alter.net
>> <http://0.et-11-3-0.gw10.dfw7.alter.net> (140.222.228.115) 29.849
>> ms 29.039 ms
>>
>> 0.et-10-1-0.gw10.dfw7.alter.net
>> <http://0.et-10-1-0.gw10.dfw7.alter.net> (140.222.0.113) 29.132 ms
>>
>> ^C
>>
>> MBP-Sean:~ sean$
>>
>>
>>
>>
>
> --
> Brielle Bruns
> The Summit Open Source Development Group
> http://www.sosdg.org / http://www.ahbl.org
>
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