Point to Point Ethernet request

Thu Oct 24 06:38:07 UTC 2013

Do they offer an SLA on that? I've got a couple of broadcast sites that
could use a 21st century studio to transmitter link... Bandwidth wouldn't
be that spicy (just FM stereo here) but reliability is a must!! An at&t t1
is even starting to drive us nuts by having seconds long dropouts in the
afternoons.

Tom Morris, Operations Manager, WDNA-FM

This message sent from a mobile device. Silly typos provided free of charge.
On Oct 24, 2013 2:14 AM, "Crist Clark" <cjc+nanog at pumpky.net> wrote:

> Got 10 GbE service from a data center in Santa Clara to a campus in San
> Mateo California from Comcast. Been pretty solid. Only blips have been
> anounced maintenance. When I have contacted support, I really can't
> complain.
>
> It's L2. I see my BPDUs and LLDPDUs come through.
>
> So, yeah, it exists.
>
> Related, maybe:
>
> Has anyone actually seen Comcast's "ethernet" service? This is
> advertised as a symmetrical, high-speed (100mb+?) business service not
> consumer stuff.
>
> I called several times out of curiosity. Using the phone number for
> this service on their website got me switched around several times by
> people who seemed to barely know what I was talking about.
>
> One wanted to engage me in a debate about why asymmetrical 20/7
> (whatever it was) isn't good enough I assume because that's all she
> was involved with so I muttered something about routing net blocks etc
> so she gave up and switched me again. Fine.
>
> Then I'd finally get someone who seemed reasonable, seemed to know
> what I was asking about, took down my call back info and promised
> someone would get back to me within one business day.
>
> Never got a callback. Tried this a few times, same result.
>
> So, does it exist?
>
> I suppose if sales won't call you back you have to wonder what support
> would be like.
>
> P.S. Their website for this service invites you to enter your address
> to see if it's available and assures me it is, that's where you get
> the phone number to call sales.
>
> --
>         -Barry Shein
>
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