Point to Point Ethernet request

Thu Oct 24 06:27:44 UTC 2013

Buzz me offline and I'll connect you to them. I used to work there.

Cheers,
Joshua

Sent from my iPad

> On Oct 23, 2013, at 11:13 PM, "Crist Clark" <cjc+nanog at pumpky.net> wrote:
> 
> Got 10 GbE service from a data center in Santa Clara to a campus in San
> Mateo California from Comcast. Been pretty solid. Only blips have been
> anounced maintenance. When I have contacted support, I really can't
> complain.
> 
> It's L2. I see my BPDUs and LLDPDUs come through.
> 
> So, yeah, it exists.
> 
> Related, maybe:
> 
> Has anyone actually seen Comcast's "ethernet" service? This is
> advertised as a symmetrical, high-speed (100mb+?) business service not
> consumer stuff.
> 
> I called several times out of curiosity. Using the phone number for
> this service on their website got me switched around several times by
> people who seemed to barely know what I was talking about.
> 
> One wanted to engage me in a debate about why asymmetrical 20/7
> (whatever it was) isn't good enough I assume because that's all she
> was involved with so I muttered something about routing net blocks etc
> so she gave up and switched me again. Fine.
> 
> Then I'd finally get someone who seemed reasonable, seemed to know
> what I was asking about, took down my call back info and promised
> someone would get back to me within one business day.
> 
> Never got a callback. Tried this a few times, same result.
> 
> So, does it exist?
> 
> I suppose if sales won't call you back you have to wonder what support
> would be like.
> 
> P.S. Their website for this service invites you to enter your address
> to see if it's available and assures me it is, that's where you get
> the phone number to call sales.
> 
> --
>        -Barry Shein
> 
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