Common operational misconceptions
josmon at rigozsaurus.com
Fri Feb 17 11:33:56 CST 2012
On Fri, Feb 17, 2012 at 10:18:57AM -0500, Steve Clark wrote:
> I agree with this 100%.
> Having worked with many people over the last 40 years, the good trouble
> shooters understood how things
> were suppose to work. This helps immeasurably in determining where to start
Don't forget that a lot of the best figure things out *while*
troubleshooting things they don't (yet) understand.
Give curious people good tools and interesting problems -- the rest will
sort itself out.
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