Mail Server best practices - was: Pandora's Box of new TLDs

Laurence F. Sheldon, Jr. LarrySheldon at cox.net
Sun Jun 29 15:21:09 CDT 2008


Stephane Bortzmeyer wrote:

> It is because, if someone reports (by telephone, IRC or IRL) that he
> sent an email and I did not receive it, I regard as VERY IMPORTANT to
> be able to check the spam folder (with a search tool, not by hand) and
> go back to him saying "No, we really did not receive it".
> 
> In a professional environment, I would not accept the idea of email
> disappearing without being able to recover it.

In my view of a "professional environment" (what ever that turns out to 
mean) a log file would enable that, without any of the problems holding 
mail text might engender.

"Did you get the email from...to...?
"Yes"
"Please tell the court what it said."

-- 
Requiescas in pace o email              Two identifying characteristics
                                              of System Administrators:
Ex turpi causa non oritur actio        Infallibility, and the ability to
                                              learn from their mistakes.
Eppure si rinfresca

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