Mail Server best practices - was: Pandora's Box of new TLDs

Stephane Bortzmeyer bortzmeyer at nic.fr
Sun Jun 29 15:08:26 CDT 2008


[Wow, operational content!]

On Sat, Jun 28, 2008 at 05:25:16PM -0500,
 Chris Owen <owenc at hubris.net> wrote 
 a message of 53 lines which said:

> At some point what is the difference between putting the mail into a
> spam folder and sending them to /dev/null?

To me, there is a huge difference. I send no mail to Dave Null,
everything goes into a spam folder. Do I read it? Do I review it from
time to time? Never. It is too huge. So, what's the point besides
bringing money to hard disk manufacturers?

It is because, if someone reports (by telephone, IRC or IRL) that he
sent an email and I did not receive it, I regard as VERY IMPORTANT to
be able to check the spam folder (with a search tool, not by hand) and
go back to him saying "No, we really did not receive it".

In a professional environment, I would not accept the idea of email
disappearing without being able to recover it.





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