What to do when your ISP off-shores tech support

Thu Dec 25 08:47:41 UTC 2008

I believe they are using SBC and Verizon's dslams and just have an ATM
cloud that touches their routers.  Still,  I see better throughput
from them than I did from SBC.   When I had my own RLAN (private DSL
network on SBC dslams)  I actually got great bandwidth.

On Wed, Dec 24, 2008 at 10:36 AM,  <chaim.rieger at gmail.com> wrote:
> Actually the resell sbc primarily.
>
>
> Sent via BlackBerry from T-Mobile
>
> -----Original Message-----
> From: "Matthew Black" <black at csulb.edu>
>
> Date: Wed, 24 Dec 2008 10:31:42
> To: Etaoin Shrdlu<shrdlu at deaddrop.org>; <nanog at nanog.org>
> Subject: Re: What to do when your ISP off-shores tech support
>
>
> On Wed, 24 Dec 2008 10:10:33 -0800
>  Etaoin Shrdlu <shrdlu at deaddrop.org> wrote:
>> Matthew Black wrote:
>>
>>> On Wed, 24 Dec 2008 09:51:41 -0800
>>>  "Tomas L. Byrnes" <tomb at byrneit.net> wrote:
>>>
>>>> Cox Communications has fully on-shore support. Here in SD they are
>>>> actually LOCAL.
>>
>>> In Verizon land, residential customers do not have
>>> CLEC voice or DSL alternatives. We do not have Cox.
>>> Our area is served by Charter Communications who has
>>> the broadband cable monopoly. Verizon has the fiber
>>> monopoly with their FIOS. AT&T fiber is not possible
>>> in Verizon land. Nobody competes against Verizon for
>>> residential service in Southern California.
>>
>> Sir, both COVAD and DSLExtreme beg to differ. Seriously. I just checked.
>>
>> --
>> The histories of mankind are histories only of the higher classes.
>>
>> Thomas Malthus
>
>
> Going through COVAD's interactive DSL chooser,
> there are no options for RESIDENTIAL service.
>
> <http://covad.com/web/index.html>
>
>
> DSLextreme is charging a higher price than Verizon
> and I suspect they are simply reselling Verizon's
> DSL rather than connecting my copper to their
> network. That's hardly what I consider CLEC service.
> I could be wrong and would switch if I could. But I
> don't see them offering voice and that's why I conclude
> they are reselling Verizon's DSL service.
>
> matthew black
> california state university, long beach
>
>