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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This may be the issue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">Here are some details on this Government protocol implemented by all Telecom Carriers.
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Why it is being done? To support FCC mandate for STIR/SHAKEN, an industry set of rules designed to authenticate and validate CallerID information associated with phone calls using digital signatures.
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SHAKEN/STIR is a framework of interconnected standards. SHAKEN/STIR are acronyms for Signature-based Handling of Asserted Information Using tokens (SHAKEN) and the Secure Telephone Identity Revisited (STIR) standards.
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What is the benefit to the clients being impacted (what do they get as a result)? Provide a means to mitigate/eliminate illegally spoofed calls from RoboCallers.
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> NANOG <nanog-bounces+jsimmons=semmes-murphey.com@nanog.org>
<b>On Behalf Of </b>Tim Burke<br>
<b>Sent:</b> Friday, January 20, 2023 8:21 AM<br>
<b>To:</b> Dan Walters <dwalters@omnigo.com>; nanog@nanog.org list <nanog@nanog.org><br>
<b>Subject:</b> Re: txt.att.net outage?<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">EXTERNAL EMAIL <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">FWIW, AT&T does not suggest using the
<a href="http://txt.att.net">
txt.att.net</a> email for anything critical. In a previous role I handled public safety CAD, and AT&T (and Verizon, if I remember correctly) made it very clear that if you want to be able to send anything other than a miniscule volume of texts through the email-to-SMS
gateway, you would need to pay for their enterprise messaging service. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">If the public safety agency/agencies in question subscribe to the FirstNet service, they should be able to reach out to their principal consultant (account team) and get a good
resolution. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">V/r<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Tim
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> NANOG <<a href="mailto:nanog-bounces+tim=mid.net@nanog.org">nanog-bounces+tim=mid.net@nanog.org</a>>
on behalf of Dan Walters via NANOG <<a href="mailto:nanog@nanog.org">nanog@nanog.org</a>><br>
<b>Sent:</b> Thursday, January 19, 2023 10:09 PM<br>
<b>To:</b> <a href="mailto:nanog@nanog.org">nanog@nanog.org</a><br>
<b>Subject:</b> <a href="http://txt.att.net">
txt.att.net</a> outage?</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
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<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Know this is a longshot, any chance anyone from the
<a href="http://txt.att.net">
txt.att.net</a> domain might be able to help us with what we believe is a blacklist block or possibly an outage?<o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">We deal with 911 cad dispatching and is affecting first responders so looking to see if there is a faster way to resolution.<o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Thanks, in advance.<o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
<p style="vertical-align:baseline"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1C1F89">Daniel Walters</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1C1F89"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="vertical-align:baseline"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#262626">Sr. Systems Admin </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="vertical-align:baseline"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#262626">Phone: 866.421.2374 ext.6213 </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="vertical-align:baseline"><u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"><a href="mailto:Daniel.Walters@omnigo.com"><span style="color:#0563C1">Daniel.Walters@omnigo.com</span></a></span></u><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:blue"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p style="vertical-align:baseline"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="134" height="42" style="width:1.3958in;height:.4375in" id="Picture_x0020_1" src="cid:image001.png@01D92C52.BEDD12C0"> <o:p></o:p></span></p>
<p style="vertical-align:baseline"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="34" height="40" style="width:.3541in;height:.4166in" id="Picture_x0020_2" src="cid:image002.png@01D92C52.BEDD12C0"><img border="0" width="42" height="38" style="width:.4375in;height:.3958in" id="Picture_x0020_3" src="cid:image003.png@01D92C52.BEDD12C0"></span><span style="font-family:"Calibri",sans-serif;color:#262626"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="40" height="36" style="width:.4166in;height:.375in" id="Picture_x0020_4" src="cid:image004.png@01D92C52.BEDD12C0"> <o:p></o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
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