<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"></div><div dir="ltr">I’ve done the exact same thing for this same exact company (TicketMaster).</div><div dir="ltr"><br><blockquote type="cite">On Nov 30, 2022, at 12:38, Van Dyk, Donovan via NANOG <nanog@nanog.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal">Long long time ago, I had a similar issue that could not get resolved through normal escalation means. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I ended up going on linked in and grabbing every executive and senior email contact I could find and notified them.
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<p class="MsoNormal">Issue resolved in one day. Nothing gets a nocc moving fast like execs asking about random network issues.<o:p></o:p></p>
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<p class="MsoNormal">This company was nowhere near the size of Ticketmaster though.<o:p></o:p></p>
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<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal">--<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Ryan Hamel <administrator@rkhtech.org><br>
<b>Reply-To: </b>"ryan@rkhtech.org" <ryan@rkhtech.org><br>
<b>Date: </b>Wednesday, November 30, 2022 at 11:29 AM<br>
<b>To: </b>'James Dexter' <james@althea.systems>, "nanog@nanog.org" <nanog@nanog.org><br>
<b>Subject: </b>RE: Sites blocking ISP Addresses<o:p></o:p></span></p>
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<p class="MsoNormal">Based on experience, all I can say is good luck. They do not respond to anyone.<br>
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Ryan<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> NANOG <nanog-bounces+ryan=rkhtech.org@nanog.org>
<b>On Behalf Of </b>James Dexter<br>
<b>Sent:</b> Tuesday, November 29, 2022 8:43 AM<br>
<b>To:</b> nanog@nanog.org<br>
<b>Subject:</b> Sites blocking ISP Addresses<o:p></o:p></p>
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<p class="MsoNormal">Dear list, <o:p></o:p></p>
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<p class="MsoNormal">We have address ranges that are being blocked by sites like Ticketmaster. Customer support is able to assist, and unable to receive a response from legal or hostmaster emails. What are the recommendations for requesting a removal from the
blocked list at these sites? <o:p></o:p></p>
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