<div dir="ltr"><div>I have a morbid curiosity about what the CRM database looks like inside Cogent, for the stale/cold leads that get passed on to a new junior sales rep every six months. <br></div><div><br></div><div>The amount of peoples' names/email addresses/phone numbers in there must be stupendous. <br></div><div><br></div><div>All of this can probably serve as a useful training tool for smaller/mid sized ISPs with their own outbound sales staff on how not to treat the potential customers.</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, 5 Aug 2022 at 13:21, Dennis Burgess <<a href="mailto:dmburgess@linktechs.net">dmburgess@linktechs.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div style="overflow-wrap: break-word;" lang="EN-US">
<div class="gmail-m_-1706233235018834823WordSection1">
<p class="MsoNormal"><span style="font-size:12pt">So we just got an email from cogent, we have told them time and time again to stop calling and stop emailing. We tell them are good on bandwidth and we don’t need any of their services.. They then sent us
a e-mail stating that they saw us coming though one of their customers networks from us, and figured we would want to buy direct instead of going though one of their customers. Yes COGENT stated this; well at least one of their sales reps. Sounds underhanded,
shady, and unethical to me. Just figured I would post about it; see if I am making a mountain out of a mole hill
</span><span style="font-size:12pt;font-family:"Segoe UI Emoji",sans-serif">😊</span><span style="font-size:12pt">
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt">Here is the e-mail:<u></u><u></u></span></p>
<p class="MsoNormal"><i><span style="font-size:12pt"><u></u> <u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">"Hey (redacted) ,<u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">Maybe there is a misunderstanding. (ISP’s name removed) is a cogent customer who we provide upstream to.<u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">My initial inquiry was to see if it makes sense for Link Technologies to be utilizing our network instead of through (ISP’s name removed). That way we could be a direct network for you.<u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">Would that be at all something that interests you?<u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt"><u></u> <u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">Eric Gogerty | Global Account Manager | AS 174<u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">Cogent Communications | Minneapolis, MN (United States Of America)| <a href="http://www.cogentco.com" target="_blank">www.cogentco.com</a><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">Contact: 612-217-5506| email: <a href="mailto:egogerty@cogentco.com" target="_blank">egogerty@cogentco.com</a><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:12pt">The Internet, Unleashed!"<u></u><u></u></span></i></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:12pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)"><img style="width: 1.1666in; height: 0.3333in;" id="gmail-m_-1706233235018834823Picture_x0020_2" alt="LTI-Full_175px" width="112" height="32"></span></b><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)">Dennis Burgess<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)"><br>
Mikrotik : </span></b><b><span style="font-size:10pt">Trainer, Network Associate, Routing Engineer, Wireless Engineer, Traffic Control Engineer, Inter-Networking Engineer, Security Engineer, Enterprise Wireless Engineer<span style="color:rgb(31,73,125)"><u></u><u></u></span></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)">Hurricane Electric:
</span></b><b><span style="font-size:10pt;color:black">IPv6 Sage Level</span></b><b><span style="font-size:10pt;color:rgb(31,73,125)"><u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)">Cambium:
</span></b><b><span style="font-size:10pt;color:black">ePMP</span></b><b><span style="font-size:10pt;color:rgb(31,73,125)">
<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)"><u></u> <u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:10pt;color:rgb(31,73,125)">Author of "Learn RouterOS- Second Edition”
</span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)">Link Technologies, Inc</span></b><span style="font-size:10pt;color:rgb(31,73,125)"> -- Mikrotik & WISP Support Services
</span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10pt;color:rgb(31,73,125)">Office</span></b><span style="font-size:10pt;color:rgb(31,73,125)">: 314-735-0270 Website:
</span><a href="http://www.linktechs.net/" target="_blank"><span style="font-size:10pt;color:blue">http://www.linktechs.net</span></a><span style="font-size:10pt;color:rgb(31,73,125)">
</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10pt;color:rgb(31,73,125)">Create Wireless Coverage’s with
</span><a href="http://www.towercoverage.com" target="_blank"><span style="font-size:10pt;color:blue">www.towercoverage.com</span></a><span style="font-size:10pt;color:rgb(31,73,125)">
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;color:rgb(31,73,125)">Need MikroTik Cloud Management:
<a href="https://cloud.linktechs.net" target="_blank"><span style="color:rgb(5,99,193)">https://cloud.linktechs.net</span></a>
<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:9pt;font-family:"Arial",sans-serif;color:black">How did we do today?</span></b><u></u><u></u></p>
<p class="MsoNormal"><a href="https://app.customerthermometer.com/?template=log_feedback&hash=5badbac1&embed_data=dGVtcGVyYXR1cmVfaWQ9MSZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=" target="_blank"><span style="font-size:9pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img style="width: 0.5208in; height: 0.3229in;" id="gmail-m_-1706233235018834823Picture_x0020_9" alt="Gold Star" width="50" height="31" border="0"></span></a><a href="https://app.customerthermometer.com/?template=log_feedback&hash=675abe04&embed_data=dGVtcGVyYXR1cmVfaWQ9MiZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=" target="_blank"><span style="font-size:9pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img style="width: 0.5208in; height: 0.3229in;" id="gmail-m_-1706233235018834823Picture_x0020_8" alt="Green Light" width="50" height="31" border="0"></span></a><a href="https://app.customerthermometer.com/?template=log_feedback&hash=e42b48a5&embed_data=dGVtcGVyYXR1cmVfaWQ9MyZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=" target="_blank"><span style="font-size:9pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img style="width: 0.5208in; height: 0.3229in;" id="gmail-m_-1706233235018834823Picture_x0020_7" alt="Yellow Light" width="50" height="31" border="0"></span></a><a href="https://app.customerthermometer.com/?template=log_feedback&hash=ecaadcd3&embed_data=dGVtcGVyYXR1cmVfaWQ9NCZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=" target="_blank"><span style="font-size:9pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img style="width: 0.5208in; height: 0.3229in;" id="gmail-m_-1706233235018834823Picture_x0020_6" alt="Red Light" width="50" height="31" border="0"></span></a><span style="font-size:9pt;font-family:"Arial",sans-serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</blockquote></div>