<div dir="auto">Looks like new agreements might be put in place to prevent this from happening again in the future.</div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto"><div><a href="https://www.ctvnews.ca/business/champagne-directs-major-telecoms-to-come-up-with-agreement-on-future-outages-1.5981800">https://www.ctvnews.ca/business/champagne-directs-major-telecoms-to-come-up-with-agreement-on-future-outages-1.5981800</a></div><div dir="auto"><br></div>-Josh</div><div dir="auto"><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">On Mon, Jul 11, 2022 at 7:35 PM Andrew Paolucci via NANOG <<a href="mailto:nanog@nanog.org">nanog@nanog.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style="font-family:Arial;font-size:14px"><br></div><div style="font-family:Arial;font-size:14px">Class action lawsuit has been filled in Quebec as well.<br><br><span style="font-family:Arial"><a rel="noreferrer nofollow noopener" href="https://lpclex.com/rogers/" target="_blank" style="font-family:Arial">https://lpclex.com/rogers/</a></span><br></div>
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------- Original Message -------</div><div><br>
On Monday, July 11th, 2022 at 3:45 PM, L F <<a href="mailto:liz.fazekas@gmail.com" target="_blank">liz.fazekas@gmail.com</a>> wrote:<br><br>
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<div dir="ltr"><div style="box-sizing:border-box;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif;font-size:16px;color:rgb(54,49,53)"><div style="box-sizing:border-box;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif"><p style="box-sizing:border-box;margin:0px 0px 10px;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif"><span style="box-sizing:border-box;font-weight:bolder;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif">341,296 have signed.</span> Let’s get to 500,000!</p><div style="box-sizing:border-box;height:12px;width:300px;overflow:hidden;white-space:nowrap;font-size:1rem;border-radius:10000rem;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif;background-color:rgb(219,217,219)"><div style="box-sizing:border-box;width:204.775px;float:left;background-image:linear-gradient(to right,rgb(255,166,0),rgb(236,44,34));height:12px;display:inline-block;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif;color:rgb(255,255,255)"></div><div style="box-sizing:border-box;display:inline-block;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif"></div></div></div></div><div style="box-sizing:border-box;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif;font-size:16px;color:rgb(54,49,53)"><div style="box-sizing:border-box;padding-top:5px;display:flex;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif"><img src="https://static.change.org/images/green-buzzworthy.svg" style="box-sizing: border-box; border-style: none; display: block; max-width: 100%; height: auto; min-width: 29px; margin-right: 15px; font-family: "Change Calibre", "Helvetica Neue", Helvetica, Arial, Tahoma, sans-serif;" alt=""><span style="box-sizing:border-box;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif"><span style="box-sizing:border-box;font-weight:bolder;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif">At 500,000 signatures</span>, this petition becomes one of the <span style="box-sizing:border-box;font-weight:bolder;font-family:"Change Calibre","Helvetica Neue",Helvetica,Arial,Tahoma,sans-serif">top signed on Change.org</span>!</span></div></div></div><br><div class="gmail_quote"><div class="gmail_attr" dir="ltr">On Mon, Jul 11, 2022 at 3:44 PM L F <<a href="mailto:liz.fazekas@gmail.com" rel="noreferrer nofollow noopener" target="_blank">liz.fazekas@gmail.com</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)" class="gmail_quote"><div dir="ltr"><div dir="ltr"><table style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px" width="100%" cellspacing="0" cellpadding="0" border="0" align="center"><tbody style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><div style="font-size:20px;line-height:30px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><span style="font-size:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">FYI --- this is now making email rounds and is available to view and sign on <a href="http://CHANGE.ORG" rel="noreferrer nofollow noopener" target="_blank" style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">CHANGE.ORG</a> </span></p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><span style="font-size:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><br></span></p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><span style="font-size:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><br></span></p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><span style="font-size:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">On Friday, Rogers experienced its second nationwide outage in as many years. Hundreds of thousands of Canadians were unable to access internet and cell services for hours, despite paying some of the highest fees in the world. Petition starter Celina is calling on the CRTC to protect Canadians from exorbitant cell and internet fees and more than 275,000 frustrated Canadians have joined her. You can show your support by signing the petition now.</span></p></div></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 25px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="25"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;line-height:1px;padding:0px;border-collapse:collapse;height:1px;background-color:rgb(219,217,219)" width="100%"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 35px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="35"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><a style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(236,44,34)" href="https://click.e.change.org/f/a/apTbTnAR7N3DW6NYQSfVMw~~/AANj1QA~/RgRkruHwP4StAWh0dHBzOi8vd3d3LmNoYW5nZS5vcmcvcC9jdXRjZWxsY29zdHMtY2FuYWRpYW5zLWFyZS1iZWluZy1zY2FtbWVkLXRlbGwtdGhlLWNydGMtd2UtZGVtYW5kLWxvd2VyLWNlbGwtcGhvbmUtc2VydmljZS1jcnRjZW5nL3NpZ24_Y3NfdGs9QWp0bEtmZjYtX3hBU215WDFXSUFBWGljeXl2TnlRRUFCRjhCdkdKalZUd09fUklzdEFXSnBOV19PMVklM0QmcHQ9QVZCbGRHbDBhVzl1QU5WTDJRQUFBQUFBWXN4YzdJRG5PWWRqWkRkaU9URm1OQSUyNTNEJTI1M0Qmc291cmNlX2xvY2F0aW9uPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fY2FtcGFpZ249NjJiOWYzZDM2MzA0NGVhMWJhYWNmYmFkZDM2MjFiOTgmdXRtX2NvbnRlbnQ9aW5pdGlhbF92MF8wXzImdXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fdGVybT1jc1cDc3BjQgpiu_VczGKYxTR0UhBkbnBjb25AZ21haWwuY29tWAQAAAAC" rel="noreferrer nofollow noopener" target="_blank"><img src="https://assets.change.org/photos/2/cg/nx/gwcGNxGsnzhrvIg-800x450-noPad.jpg?1657560300" style="max-width: 480px; border-radius: 5px; display: block; height: auto; margin-left: auto; margin-right: auto; max-height: 303px; outline: none; text-decoration: none; width: auto; border: none; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;"></a></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 18px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="18"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><strong style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><a style="font-size:31.25px;line-height:39.06px;text-decoration:none;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(54,49,53)" href="https://click.e.change.org/f/a/apTbTnAR7N3DW6NYQSfVMw~~/AANj1QA~/RgRkruHwP4StAWh0dHBzOi8vd3d3LmNoYW5nZS5vcmcvcC9jdXRjZWxsY29zdHMtY2FuYWRpYW5zLWFyZS1iZWluZy1zY2FtbWVkLXRlbGwtdGhlLWNydGMtd2UtZGVtYW5kLWxvd2VyLWNlbGwtcGhvbmUtc2VydmljZS1jcnRjZW5nL3NpZ24_Y3NfdGs9QWp0bEtmZjYtX3hBU215WDFXSUFBWGljeXl2TnlRRUFCRjhCdkdKalZUd09fUklzdEFXSnBOV19PMVklM0QmcHQ9QVZCbGRHbDBhVzl1QU5WTDJRQUFBQUFBWXN4YzdJRG5PWWRqWkRkaU9URm1OQSUyNTNEJTI1M0Qmc291cmNlX2xvY2F0aW9uPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fY2FtcGFpZ249NjJiOWYzZDM2MzA0NGVhMWJhYWNmYmFkZDM2MjFiOTgmdXRtX2NvbnRlbnQ9aW5pdGlhbF92MF8wXzImdXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWFhX2F1Z21lbnRlZF9zaWduX2FzayZ1dG1fdGVybT1jc1cDc3BjQgpiu_VczGKYxTR0UhBkbnBjb25AZ21haWwuY29tWAQAAAAC" rel="noreferrer nofollow noopener" target="_blank">Canadians Are Being SCAMMED - Tell the CRTC We Demand Better Cell Phone Service!</a></strong></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 15px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="15"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><table width="100%" cellpadding="0" style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tbody style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tr width="100%" style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;padding-left:5px;padding-right:5px;border-collapse:collapse" width="50" valign="top" align="left"><img src="https://assets.change.org/photos/1/mp/fg/BiMpfGePZfjtYvs-48x48-noPad.jpg" style="max-width: 480px; border: none; display: block; height: auto; outline: none; border-radius: 50%; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" height="40" width="40"></td><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;padding-left:5px;border-collapse:collapse" align="left" valign="top"><p style="margin-bottom:0px;margin-top:0px;line-height:24px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><strong style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">276,541 have signed</strong> Celina London’s petition. Let’s get to 300,000!</p></td></tr></tbody></table></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 25px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="25"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="border-collapse:collapse;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><table style="min-width:100%;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif" cellspacing="0" cellpadding="0" border="0"><tbody style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="border-collapse:collapse;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><div style="border-radius:100px;overflow:hidden;width:500px;height:16px;min-width:500px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;background-color:rgb(219,217,219)" width="100%"><div style="border-radius:100px;display:inline-block;padding:0px;min-width:92%;width:460px;height:16px;margin-right:0px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;background-color:rgb(236,44,34)" width="92.0%"></div></div></td></tr></tbody></table></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 25px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="25"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><table width="100%" cellspacing="0" cellpadding="0" border="0" align="center" style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tbody style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;border-radius:5px;line-height:24px;border-collapse:collapse" bgcolor="#ec2c22" align="center"><a style="border:1px solid rgb(236,44,34);border-radius:5px;display:block;font-weight:bold;line-height:18px;padding:12px 18px;text-decoration:none;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(255,255,255)" href="https://click.e.change.org/f/a/p3sYjweM2cnYRV3CmS3wvA~~/AANj1QA~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~~" rel="noreferrer nofollow noopener" target="_blank">Sign now with a click</a></td></tr></tbody></table></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 25px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="25"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><div style="font-size:20px;line-height:30px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">CANADIANS ARE BEING SCAMMED!</p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">Here in Canada we pay extremely high prices for our cell phones and cable in comparison to countries like Australia, United Kingdom and United States of America.</p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">As of August 2019, a plan with 30GB data from Australia’s Vodafone network is $45. In Canada, major providers like Rogers and Telus charge $95 for 20GB at max speed.</p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">This is unethical and not okay. It’s time we stand up for our hard-earned dollars and demand limitations be put in place to stop the wallet gouging of hard-working Canadians. We must force our telecommunications companies to provide Canadians better service for the astronomically high price they’re forced to pay for what is a necessity to function in our high-tech society in 2019. </p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">Please act now and sign your name below to show the CRTC (Canadian Radio-Television and Telecommunications Commission) that we’ve had ENOUGH and demand a change to our current telecommunications laws and regulations to implement a limit on price and an immediate increase in service provided for both existing and new customers. </p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">Once you’ve signed please take the time to share with your friends and family as this affects us all and together we can make a big difference and be heard!</p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">Thank you!</p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif">Celina London - concerned and annoyed Canadian.</p><p style="margin-bottom:0px;margin-top:16px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"> </p></div></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 30px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="30"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><table width="100%" cellspacing="0" cellpadding="0" border="0" align="center" style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tbody style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;border-radius:5px;line-height:24px;border-collapse:collapse" bgcolor="#ec2c22" align="center"><a style="border:1px solid rgb(236,44,34);border-radius:5px;display:block;font-weight:bold;line-height:18px;padding:12px 18px;text-decoration:none;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(255,255,255)" href="https://click.e.change.org/f/a/p3sYjweM2cnYRV3CmS3wvA~~/AANj1QA~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~~" rel="noreferrer nofollow noopener" target="_blank">Sign now with a click</a></td></tr></tbody></table></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; 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border: none; display: block; outline: none; padding: 0px; height: 35px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="35"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;line-height:1px;padding:0px;border-collapse:collapse;height:1px;background-color:rgb(219,217,219)" width="100%"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 25px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="25"></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;line-height:24px;border-collapse:collapse" align="left"><p style="margin-bottom:0px;margin-top:0px;font-size:13px;line-height:19px;font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;color:rgb(115,114,115)">The person (or organization) who started this petition is not affiliated with Change.org. Change.org did not create this petition and is not responsible for the petition content.</p></td></tr><tr style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif"><td style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:1px;padding:0px;border-collapse:collapse;line-height:1px"><img src="https://assets.change.org/photos/email/Templates/spacer1.gif" style="max-width: 480px; border: none; display: block; outline: none; padding: 0px; height: 13px; line-height: 1px; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;" border="0" width="1" height="13"></td></tr></tbody></table></div><br><div class="gmail_quote"><div class="gmail_attr" dir="ltr">On Mon, Jul 11, 2022 at 5:40 AM Jon Sands <<a href="mailto:fohdeesha@gmail.com" rel="noreferrer nofollow noopener" target="_blank">fohdeesha@gmail.com</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)" class="gmail_quote">
<div>
<div>Given the outage was so bad it was
disrupting select E911 services nationwide for something like 24+
hours, it's great to see such an in depth analysis and plan of
action to prevent such things in the future. bravo rogers<br>
</div>
<div><br>
</div>
<div>On 7/10/2022 2:55 PM, L F wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">
<div dir="ltr">fyi - see BOLD.</div>
<div dir="ltr">
<table border="0" cellpadding="0" cellspacing="0" style="margin:0px auto;padding:0px;border:0px;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline;border-spacing:0px;width:460px" role="presentation">
<tbody style="margin:0px;padding:0px;border:0px;font-size:inherit;font-style:inherit;font-variant-caps:inherit;font-weight:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline">
<tr style="margin:0px;padding:0px;border:0px;font-size:inherit;font-style:inherit;font-variant-caps:inherit;font-weight:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline">
<td align="left" style="font-size:inherit;font-style:inherit;font-variant-caps:inherit;font-weight:inherit;font-stretch:inherit;line-height:inherit;padding:0px;border:0px;vertical-align:baseline">
<p>A
Message from Rogers President and CEO</p>
</td>
</tr>
<tr style="margin:0px;padding:0px;border:0px;font-size:inherit;font-style:inherit;font-variant-caps:inherit;font-weight:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline">
<td height="30" style="padding:0px;border:0px;font-style:inherit;font-variant-ligatures:inherit;font-variant-caps:inherit;font-variant-numeric:inherit;font-variant-alternates:inherit;font-variant-east-asian:inherit;font-weight:inherit;font-stretch:inherit;font-size:1px;line-height:1px;vertical-align:baseline;height:30px"><br>
</td>
</tr>
<tr style="margin:0px;padding:0px;border:0px;font-size:inherit;font-style:inherit;font-variant-caps:inherit;font-weight:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline">
<td height="12" style="padding:0px;border:0px;font-style:inherit;font-variant-ligatures:inherit;font-variant-caps:inherit;font-variant-numeric:inherit;font-variant-alternates:inherit;font-variant-east-asian:inherit;font-weight:inherit;font-stretch:inherit;font-size:1px;line-height:1px;vertical-align:baseline;height:12px"><br>
</td>
</tr>
<tr style="margin:0px;padding:0px;border:0px;font-size:inherit;font-style:inherit;font-variant-caps:inherit;font-weight:inherit;font-stretch:inherit;line-height:inherit;vertical-align:baseline">
<td align="left" style="font-style:inherit;font-variant-ligatures:inherit;font-variant-caps:inherit;font-variant-numeric:inherit;font-variant-alternates:inherit;font-variant-east-asian:inherit;font-stretch:inherit;font-size:inherit;line-height:inherit;padding:0px;border:0px;vertical-align:baseline">
<p><span style="font-weight:inherit">Dear Valued Customer,</span><br>
<br>
<span style="font-weight:inherit">As you know, we
experienced a service outage across the Rogers,
Fido, Chatr and Cityfone wireless networks on
Friday.</span><br>
<br>
<span style="font-weight:inherit">I am reaching out
to share that our services have been restored, and
our networks and systems are close to fully
operational. Our technical teams are continuing to
monitor for any remaining intermittent issues. I
also want to outline an action plan we are putting
in place to address what happened.</span><br>
<br>
<span style="font-weight:inherit">I want to share
what we know about what happened on Friday. We now
believe </span><b>we’ve narrowed the cause to a
network system failure following a maintenance
update in our core network, which caused some of
our routers to malfunction. We disconnected the
specific equipment and redirected traffic,</b><span style="font-weight:inherit"> which allowed our
network and services to come back online over time
as we managed traffic volumes returning to normal
levels.</span><br>
</p>
</td>
</tr>
</tbody>
</table>
</div>
<div dir="ltr"><br>
</div>
<div dir="ltr"><br>
</div>
<br>
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Sat, Jul 9, 2022 at 9:09
PM L F <<a href="mailto:liz.fazekas@gmail.com" rel="noreferrer nofollow noopener" target="_blank">liz.fazekas@gmail.com</a>>
wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)" class="gmail_quote">
<div><br>
</div>
<div dir="auto">Lest we ALL MOVE ON….</div>
<div dir="auto"><br>
</div>
<div dir="auto"><br>
</div>
<div dir="auto">Yes he said</div>
<div dir="auto"><br>
</div>
<div dir="auto">“RETARD” = </div>
<div dir="auto"><br>
</div>
<div dir="auto">The delay in processing the current status
of a Situation…</div>
<div dir="auto"><br>
</div>
<div dir="auto"><br>
</div>
<div dir="auto">Lets move on to bigger n scarier Post
mortems:</div>
<div dir="auto"><br>
</div>
<div dir="auto"><br>
</div>
<div dir="auto">Was This or Was this NOT</div>
<div dir="auto"><br>
</div>
<div dir="auto">A CYBERATTACK ??? </div>
<div dir="auto"><br>
</div>
<div dir="auto">Done.</div>
<div dir="auto"><br>
</div>
<div dir="auto">Lets deal with REAL threats not PC
references.</div>
<div dir="auto"><br>
</div>
<div dir="auto">Time to evaluate n re eval Our NTS!!</div>
<div dir="auto"><br>
</div>
<div dir="auto">Veni vidi vici 2022</div>
<div dir="auto"><br>
</div>
<div dir="auto"><br>
</div>
<div dir="auto"><br>
</div>
<div dir="auto"><br>
</div>
<div dir="auto">
<div dir="auto" class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Sat, Jul 9, 2022 at
5:01 PM Eric Kuhnke <<a href="mailto:eric.kuhnke@gmail.com" rel="noreferrer nofollow noopener" target="_blank">eric.kuhnke@gmail.com</a>>
wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)" class="gmail_quote">
<div dir="ltr">
<div dir="ltr">
<div>Can we have a discussion with the list admins
about a list member appending a threat of
violence to their outbound emails? Whether
serious or not. <br>
</div>
<div><br>
</div>
<div>Does this person need directions to some
local mental healthcare resources?</div>
<div><br>
</div>
</div>
</div>
<div dir="ltr"><br>
<div class="gmail_quote">
<div class="gmail_attr" dir="ltr">On Sat, 9 Jul
2022 at 08:48, Keith Medcalf <<a href="mailto:kmedcalf@dessus.com" rel="noreferrer nofollow noopener" target="_blank">kmedcalf@dessus.com</a>>
wrote:<br>
</div>
<blockquote style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)" class="gmail_quote"><br>
>I can't either, but the reality right now
seems to be that 911 calls are<br>
>failing for anyone on a Rogers cellphone.<br>
<br>
This is par for the course. These people chose
to deal with Rogers despite knowing the
consequences. It is like if you bought a Rogers
Snowblower and it did not work. That would mean
that people who bought the Rogers Snowblower
will not be using it to get rid of the snow that
is preventing them from leaving their house.<br>
<br>
Mutatis mutandis when Rogers is down things that
are Rogers dependent will not work.<br>
<br>
Some people are so retarded it is astonishing!<br>
<br>
-- <br>
(CAUTION) You are advised that if you attack my
person or property, you will be put down in
accordance with the provisions of section 34
& 35 of the Criminal Code respectively. If
you are brandishing (or in possession) of a
weapon then lethal force will be applied to your
person in accordance with the law. This means
that your misadventures may end in your death.
Consider yourself cautioned and govern your
actions appropriately.<br>
<br>
>-----Original Message-----<br>
>From: NANOG <nanog-bounces+kmedcalf=<a href="mailto:dessus.com@nanog.org" rel="noreferrer nofollow noopener" target="_blank">dessus.com@nanog.org</a>>
On Behalf Of<br>
>Eric Kuhnke<br>
>Sent: Friday, 8 July, 2022 13:34<br>
>To: jim deleskie <<a href="mailto:deleskie@gmail.com" rel="noreferrer nofollow noopener" target="_blank">deleskie@gmail.com</a>><br>
>Cc: NANOG list <<a href="mailto:nanog@nanog.org" rel="noreferrer nofollow noopener" target="_blank">nanog@nanog.org</a>><br>
>Subject: Re: Rogers Outage Canada<br>
><br>
><br>
>I have seen anecdotal reports that the
mobile network is in a half broken<br>
>state that phones remain registered to, so a
911 call will attempt and<br>
>then fail.<br>
><br>
><br>
>This is unlike what would happen if you had
a US/Canada cellphone with<br>
>battery power but no SIM card in it that
would search for any available<br>
>network in RF range for a 911 call if
needed.<br>
><br>
><br>
>On Fri, 8 Jul 2022 at 12:31, jim deleskie
<<a href="mailto:deleskie@gmail.com" rel="noreferrer nofollow noopener" target="_blank">deleskie@gmail.com</a><br>
><mailto:<a href="mailto:deleskie@gmail.com" rel="noreferrer nofollow noopener" target="_blank">deleskie@gmail.com</a>>
> wrote:<br>
><br>
><br>
> i cant see BGP taking out SS7.<br>
><br>
> -jim<br>
><br>
> On Fri, Jul 8, 2022 at 2:45 PM
Snowmobile2004<br>
><<a href="mailto:greenjosh6499@gmail.com" rel="noreferrer nofollow noopener" target="_blank">greenjosh6499@gmail.com</a>
<mailto:<a href="mailto:greenjosh6499@gmail.com" rel="noreferrer nofollow noopener" target="_blank">greenjosh6499@gmail.com</a>>
> wrote:<br>
><br>
><br>
> According to Cloudflare Radar<br>
><<a rel="noreferrer nofollow noopener" href="https://radar.cloudflare.com/asn/812?date_filter=last_24_hours" target="_blank">https://radar.cloudflare.com/asn/812?date_filter=last_24_hours</a>>
, Rogers<br>
>BGP announcements spiked massively to levels
536,777% higher than normal<br>
>(343,601 vs 64 normally) just minutes before
the outage. I would not be<br>
>surprised if this happened to be the
culprit.<br>
><br>
> Regards,<br>
> Josh Green<br>
><br>
> On Fri, Jul 8, 2022 at 2:19
PM Andrew Paolucci via NANOG<br>
><<a href="mailto:nanog@nanog.org" rel="noreferrer nofollow noopener" target="_blank">nanog@nanog.org</a>
<mailto:<a href="mailto:nanog@nanog.org" rel="noreferrer nofollow noopener" target="_blank">nanog@nanog.org</a>>
> wrote:<br>
><br>
><br>
> In the early hours of
the morning around 2-3am my modem<br>
>got hit with a configuration update that
caused a DHCP release that<br>
>wasn't renewed for about two hours, after
rollback the connection was<br>
>fine for 3 hours before this network wide
outage.<br>
><br>
><br>
> Maybe a failed night
time update was attempted again<br>
>during office hours, I've heard daytime guys
are still WFH and night<br>
>shift is in building.<br>
><br>
><br>
> I expect we'll never
get a real explanation. Rogers is<br>
>notorious for withholding any type of
helpful or technical information.<br>
><br>
><br>
> Sent from my
inoperable Rogers Mobile via emergency eSIM.<br>
><br>
><br>
> Regards,<br>
><br>
> Andrew Paolucci<br>
> -------- Original
Message --------<br>
> On Jul. 8, 2022, 1:48
p.m., Jay Hennigan < <a href="mailto:jay@west.net" rel="noreferrer nofollow noopener" target="_blank">jay@west.net</a><br>
><mailto:<a href="mailto:jay@west.net" rel="noreferrer nofollow noopener" target="_blank">jay@west.net</a>>
> wrote:<br>
><br>
><br>
> On 7/8/22
07:44, Robert DeVita wrote: > Does anyone<br>
>have information on a widespread Rogers
outage in Canada. I > have<br>
>customers with multiple sites down. There's
discussion on the Outages<br>
>mailing list. Seems widespread, affecting
all services, mobile, voice,<br>
>Internet. No cause or ETR posted yet. -- Jay
Hennigan - <a href="mailto:jay@west.net" rel="noreferrer nofollow noopener" target="_blank">jay@west.net</a><br>
><mailto:<a href="mailto:jay@west.net" rel="noreferrer nofollow noopener" target="_blank">jay@west.net</a>>
Network Engineering - CCIE #7880 503 897-8550 -<br>
>WB6RDV<br>
><br>
><br>
><br>
> --<br>
><br>
> Josh Green.<br>
<br>
<br>
<br>
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<pre cols="72" style="font-family:monospace">--
Jon Sands
MFI Labs
<a href="https://fohdeesha.com/" rel="noreferrer nofollow noopener" target="_blank" style="font-family:monospace">https://fohdeesha.com/</a></pre></div></blockquote></div></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"> Liz *******<br>416.660.5456</div>
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</div></blockquote></div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><b><font face="arial, sans-serif">Josh Green.</font></b></div></div>