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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>The glue records for the NS are set at 48 hours.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>dig @c.gtld-servers.net. facebook.com. NS<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>;;<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>facebook.com. 172800 IN NS a.ns.facebook.com.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>facebook.com. 172800 IN NS b.ns.facebook.com.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>facebook.com. 172800 IN NS c.ns.facebook.com.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>facebook.com. 172800 IN NS d.ns.facebook.com.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>What happens if the NS aren’t back within 48 hours? <o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Jean<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> NANOG <nanog-bounces+jean=ddostest.me@nanog.org> <b>On Behalf Of </b>Eric Kuhnke<br><b>Sent:</b> October 4, 2021 4:33 PM<br><b>To:</b> Jay Hennigan <jay@west.net>; nanog@nanog.org list <nanog@nanog.org><br><b>Subject:</b> Re: massive facebook outage presently<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>I am starting to see reports that in ISPs with very large numbers of residential users, customers are starting to press the factory-reset buttons on their home routers/modems/whatever, in an attempt to make Facebook work. This is resulting in much heavier than normal first tier support volumes. The longer it stays down the worse this is going to get.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Mon, Oct 4, 2021 at 3:30 PM Jay Hennigan <<a href="mailto:jay@west.net">jay@west.net</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><p class=MsoNormal>On 10/4/21 12:11, <a href="mailto:bzs@theworld.com" target="_blank">bzs@theworld.com</a> wrote:<br>> <br>> Although I believe it's generally true that if a company appears<br>> prominently in the news it's liable to be attacked I assume because<br>> the miscreants sit around thinking "hmm, who shall we attack today oh<br>> look at that shiny headline!" I'd hate to ascribe any altruistic<br>> motivation w/o some evidence like even a credible twitter post (maybe<br>> they posted that on FB? :-)<br><br>I personally believe that the outage was caused by human error and not <br>something malicious. Time will tell.<br><br>However, if you missed the 60 Minutes piece, it was a former employee <br>who spoke out with some rather powerful observations. I don't think that <br>this type of worldwide outage was caused by an outside bad actor. It is <br>certainly within the realm of possibility that it was an inside job.<br><br>In other news:<br><br><a href="https://twitter.com/disclosetv/status/1445100931947892736?s=20" target="_blank">https://twitter.com/disclosetv/status/1445100931947892736?s=20</a><br><br>-- <br>Jay Hennigan - <a href="mailto:jay@west.net" target="_blank">jay@west.net</a><br>Network Engineering - CCIE #7880<br>503 897-8550 - WB6RDV<o:p></o:p></p></blockquote></div></div></body></html>