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After we began the process to serve their agent for legal service, the CEO emailed me the following assertion that they’ve fixed the issue, including the missing unsubscribe. We are waiting to see if the fix has indeed been made. <br>
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<div dir="ltr">-mel </div>
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Begin forwarded message:<br>
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<blockquote type="cite">On Jan 14, 2021, at 12:13 PM, Joshua Browder <joshua@donotpay.com> wrote:<br>
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<blockquote type="cite">Hi Mel,<br>
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<blockquote type="cite">My name is Joshua and I am the CEO of DoNotPay. I am writing to say that the issue with the emails has finally been fixed. Specifically, we identified two problems:<br>
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<blockquote type="cite">1. We had logic that replied to an email if a user with an account didn't sign up. Someone who had signed up to the mailing list was automatically forwarding these emails to us. The system then replied to the mailing list serv. We have
fixed this logic. <br>
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<blockquote type="cite">2. Because someone would forward an email to us (and would therefore have an account) we did not anticipate that the receiver of the automatic reply would want to unsubscribe. As a final last line of defence, we have also fixed the manage
preferences/unsubscribe link to allow any recipient to unsubscribe automatically.<br>
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<blockquote type="cite">I apologize that you had to deal with this. Our support over the holiday season was not qualified to understand the issue and so may have given confusing responses. It is not worth it to upset people in this way and this confusion was
entirely unintentional. It has since been resolved.<br>
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<blockquote type="cite">Please let me know if you have any further questions/issues at this email. Alternatively, my cell is xxx-xxx-xxxx.<br>
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<blockquote type="cite">Best regards,<br>
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<blockquote type="cite">Joshua</blockquote>
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<div>On Jan 13, 2021, at 8:33 PM, J. Hellenthal via NANOG <nanog@nanog.org> wrote:<br>
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<div dir="ltr"> Any chance the HTML can be turned off ?
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<div>;-)<br>
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<div><span style="background-color: rgba(255, 255, 255, 0);">-- </span></div>
<div><span style="background-color: rgba(255, 255, 255, 0);"> J. Hellenthal</span></div>
<div><span style="background-color: rgba(255, 255, 255, 0);"><br>
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<span style="background-color: rgba(255, 255, 255, 0);">The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume.</span></div>
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<blockquote type="cite">On Jan 13, 2021, at 19:18, Mel Beckman <mel@beckman.org> wrote:<br>
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<div dir="ltr"> Tons, and we are litigating them. They are spamming most of the addresses in several of our domains. <br>
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<div dir="ltr">-mel via cell</div>
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<blockquote type="cite">On Jan 13, 2021, at 2:18 PM, Mike Hammett <nanog@ics-il.net> wrote:<br>
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I have reached out to the list admins and the donotpay people and they're working on it.
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<div>In short, someone that uses that service reported the NANOG list as SPAM to the DoNotPay service.<br>
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<div><span name="x"></span><br>
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-----<br>
Mike Hammett<br>
Intelligent Computing Solutions<br>
http://www.ics-il.com<br>
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Midwest-IX<br>
http://www.midwest-ix.com<span name="x"></span><br>
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<b>From: </b>"Robert Webb" <rwfireguru@gmail.com><br>
<b>To: </b>"NANOG list" <nanog@nanog.org><br>
<b>Sent: </b>Wednesday, January 13, 2021 4:06:15 PM<br>
<b>Subject: </b>DoNotPay Spam?<br>
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<div>Anyone else getting spam from DoNotPay everytime they send an email to the list?</div>
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<div>I have not sent anything in a while until my ATT email and now I am getting this on every new email I send to the list.</div>
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<strong><span style="font-size:25px;letter-spacing:-0.17px">You’re almost there! Sign up once to unlock lifetime protection (and even compensation) on all spam emails.
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