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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Hi Matt<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">It has been a long time since I’ve used network solutions but from what I remember in their interface you have a section advanced or more settings to create your dns servers before associating
them to the domain.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">And it is in this section where you can create or change the dns name and IP address.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Once they are ok, then you go inside the domain where you can assign them to the domain.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Sorry no contact<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Brian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> NANOG <nanog-bounces+b.turnbow=twt.it@nanog.org>
<b>On Behalf Of </b>Matthew Crocker<br>
<b>Sent:</b> Tuesday, December 15, 2020 5:43 PM<br>
<b>To:</b> nanog@nanog.org<br>
<b>Subject:</b> Need someone with clue @ Network Solutions.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I need to get Network Solutions to remove glue records for hosts in my domain. My domain isn’t registered with Network Solutions and they refuse to speak with me as I’m not a customer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I’ve had my customer attempt to update their domain through Network Solutions but the only thing they can change is the NS record, not the underlying host glue record. I don’t think the glue records even
need to exist as they are published by my domain already.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Does anyone have any contacts at Network Solutions that can help?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Example:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="s1">dig <MY_CUSTOMER>.com NS @i.gtld-servers.net.</span><o:p></o:p></p>
<p class="p2"><o:p> </o:p></p>
<p class="p1"><span class="s1">; <<>> DiG 9.10.6 <<>> <MY_CUSTOMER>.com NS @i.gtld-servers.net.</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; global options: +cmd</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; Got answer:</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24593</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 3</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; WARNING: recursion requested but not available</span><o:p></o:p></p>
<p class="p2"><o:p> </o:p></p>
<p class="p1"><span class="s1">;; OPT PSEUDOSECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1">; EDNS: version: 0, flags:; udp: 4096</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; QUESTION SECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1">;<MY_CUSTOMER>.com.</span><span class="apple-tab-span">
</span><span class="s1">IN</span><span class="apple-tab-span"> </span><span class="s1">NS</span><o:p></o:p></p>
<p class="p2"><o:p> </o:p></p>
<p class="p1"><span class="s1">;; AUTHORITY SECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1"><MY_CUSTOMER>.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">NS</span><span class="apple-tab-span"> </span><span class="s1">dns-auth4.crocker.com.</span><o:p></o:p></p>
<p class="p1"><span class="s1"><MY_CUSTOMER>.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">NS</span><span class="apple-tab-span"> </span><span class="s1">dns-auth3.crocker.com.</span><o:p></o:p></p>
<p class="p2"><o:p> </o:p></p>
<p class="p1"><span class="s1">;; ADDITIONAL SECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1">dns-auth4.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.48.95</span><o:p></o:p></p>
<p class="p1"><span class="s1">dns-auth3.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.48.94</span><o:p></o:p></p>
<p class="p2"><o:p> </o:p></p>
<p class="p1"><span class="s1">;; Query time: 73 msec</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; SERVER: 192.43.172.30#53(192.43.172.30)</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; WHEN: Tue Dec 15 11:34:41 EST 2020</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; MSG SIZE</span><span class="apple-converted-space">
</span><span class="s1">rcvd: 124</span><o:p></o:p></p>
<p class="p2"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The correct servers are:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="p1"><span class="s1">dns-auth3.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">299</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.61.10</span><o:p></o:p></p>
<p class="p1"><span class="s1">dns-auth4.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">299</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.61.194</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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