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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks everyone who responded
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">It appears I should have been looking for clue in my own network. Amazon hosts crocker.com and they have the glue records. Apparently left over from when the domain was with Network Solutions. I have tickets
open with Amazon to get them removed/updated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-Matt<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">NANOG <nanog-bounces+matthew=corp.crocker.com@nanog.org> on behalf of Matthew Crocker <matthew@corp.crocker.com><br>
<b>Date: </b>Tuesday, December 15, 2020 at 11:43 AM<br>
<b>To: </b>"nanog@nanog.org" <nanog@nanog.org><br>
<b>Subject: </b>[EXTERNAL]Need someone with clue @ Network Solutions.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:#9C6500">CAUTION:</span><span style="font-size:10.0pt;color:black"> This email originated from outside of Crocker. Do not click links or open attachments
unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">I need to get Network Solutions to remove glue records for hosts in my domain. My domain isn’t registered with Network Solutions and they refuse to speak with me as I’m not a customer.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I’ve had my customer attempt to update their domain through Network Solutions but the only thing they can change is the NS record, not the underlying host glue record. I don’t think the glue records even
need to exist as they are published by my domain already.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Does anyone have any contacts at Network Solutions that can help?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Example:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="p1"><span class="s1">dig <MY_CUSTOMER>.com NS @i.gtld-servers.net.</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">; <<>> DiG 9.10.6 <<>> <MY_CUSTOMER>.com NS @i.gtld-servers.net.</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; global options: +cmd</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; Got answer:</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24593</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 3</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; WARNING: recursion requested but not available</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">;; OPT PSEUDOSECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1">; EDNS: version: 0, flags:; udp: 4096</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; QUESTION SECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1">;<MY_CUSTOMER>.com.</span><span class="apple-tab-span">
</span><span class="s1">IN</span><span class="apple-tab-span"> </span><span class="s1">NS</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">;; AUTHORITY SECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1"><MY_CUSTOMER>.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">NS</span><span class="apple-tab-span"> </span><span class="s1">dns-auth4.crocker.com.</span><o:p></o:p></p>
<p class="p1"><span class="s1"><MY_CUSTOMER>.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">NS</span><span class="apple-tab-span"> </span><span class="s1">dns-auth3.crocker.com.</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">;; ADDITIONAL SECTION:</span><o:p></o:p></p>
<p class="p1"><span class="s1">dns-auth4.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.48.95</span><o:p></o:p></p>
<p class="p1"><span class="s1">dns-auth3.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">172800</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.48.94</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="p1"><span class="s1">;; Query time: 73 msec</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; SERVER: 192.43.172.30#53(192.43.172.30)</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; WHEN: Tue Dec 15 11:34:41 EST 2020</span><o:p></o:p></p>
<p class="p1"><span class="s1">;; MSG SIZE</span><span class="apple-converted-space">
</span><span class="s1">rcvd: 124</span><o:p></o:p></p>
<p class="p2"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The correct servers are:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="p1"><span class="s1">dns-auth3.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">299</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.61.10</span><o:p></o:p></p>
<p class="p1"><span class="s1">dns-auth4.crocker.com.</span><span class="apple-tab-span">
</span><span class="s1">299</span><span class="apple-tab-span"> </span><span class="s1">IN</span><span class="apple-tab-span">
</span><span class="s1">A</span><span class="apple-tab-span"> </span><span class="s1">66.59.61.194</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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