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FYI - <a href="https://www.facebook.com/CNC3Television/posts/10159065715522996" class="">https://www.facebook.com/CNC3Television/posts/10159065715522996</a>
<div class="">/John</div>
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<div class="">=== From CNC3 Television, Trinidad and Tobago</div>
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<div dir="auto" style="font-family: inherit;" class="">***Broadband outage limits internet access across the region***</div>
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<div dir="auto" style="font-family: inherit;" class="">A major broadband outage has forced the suspension of online classes, limiting internet access and other mobile services across the country and further up the Caribbean region.
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<div dir="auto" style="font-family: inherit;" class="">Two of the country’s main service providers—FLOW and Digicel—have been severely impacted by a major ‘fibre fault” on an underground cable. Because of this, customers will experience challenges browsing
the internet, loading emails, sending and receiving WhatsApp messages and making landline calls.
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<div dir="auto" style="font-family: inherit;" class="">People have reported difficulty using internet services from all corners of the country. There are also reports that some schools have been forced to suspend online classes because of a lack of internet
access. </div>
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<div dir="auto" style="font-family: inherit;" class="">A broken underwater fibre cable between Antigua and Guadeloupe is suspected to be the reason for the outage. A statement by Cable & Wireless Communications (CWC) stated:</div>
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<div dir="auto" style="font-family: inherit;" class="">“CWC advises of a possible fibre fault between Antigua and Guadeloupe on the Xtera-Optima, ECFS.”
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<div dir="auto" style="font-family: inherit;" class="">Digicel customers in Barbados and St. Vincent are also affected by the outage.
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<div dir="auto" style="font-family: inherit;" class="">Sources at FLOW stated it could take some time before services are fully restored. Information from the company’s network operations centre estimate full repair will be completed by Thursday, because damage
to the underwater cables appears to be “major”. They indicated that a temporary solution is currently being put in place. While internet will return, customers are likely expected to encounter unstable connections with dropouts until the situation is rectified.
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<div dir="auto" style="font-family: inherit;" class="">Digicel posted an advisory to its Facebook page a short while ago.
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<div dir="auto" style="font-family: inherit;" class="">“Valued customer, </div>
<div dir="auto" style="font-family: inherit;" class="">We are aware that some of you may be experiencing an outage with your internet services. Preliminary investigations indicate that the cause is a technical issue with our international upstream internet
suppliers which is affecting multiple internet providers across T&T and the Caribbean.”</div>
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<div dir="auto" style="font-family: inherit;" class="">===</div>
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