<div dir="ltr"><div dir="ltr">That might be because of this:<div><br></div><div><div style="color:rgb(0,0,0)">The IP NOC with the assistance of the Operations Engineering team confirmed a routing issue to be preventing BGP sessions from establishing correctly. A configuration adjustment was deployed at a high level, and sessions began to re-establish with stability. As the change propagates through the affected devices, service affecting alarms continue to clear. </div><div style="color:rgb(0,0,0)">Due to the nature of this outage, it may be necessary to reset your services locally at your equipment, or manually reset your BGP session. If after that action has been performed a service issue prevails, please contact the CenturyLink Repair Center for troubleshooting assistance</div></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Aug 30, 2020 at 7:42 AM Drew Weaver <<a href="mailto:drew.weaver@thenap.com">drew.weaver@thenap.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">Something just now changed in this situation and now it seems to have gotten worse.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b>From:</b> Jason Kuehl <<a href="mailto:jason.w.kuehl@gmail.com" target="_blank">jason.w.kuehl@gmail.com</a>> <br>
<b>Sent:</b> Sunday, August 30, 2020 10:00 AM<br>
<b>To:</b> Drew Weaver <<a href="mailto:drew.weaver@thenap.com" target="_blank">drew.weaver@thenap.com</a>><br>
<b>Cc:</b> R. Leigh Hennig <leigh@regula.one>; <a href="mailto:nanog@nanog.org" target="_blank">nanog@nanog.org</a><br>
<b>Subject:</b> Re: Centurylink having a bad morning?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">People are rebooting ghosting now. <u></u><u></u></p>
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<p class="MsoNormal"><a href="https://twitter.com/ir_kujoe/status/1300066569645707265" target="_blank">https://twitter.com/ir_kujoe/status/1300066569645707265</a> <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Seeing other reports of this too. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Sun, Aug 30, 2020 at 9:45 AM Drew Weaver <<a href="mailto:drew.weaver@thenap.com" target="_blank">drew.weaver@thenap.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">That site seems to be just for their cloud products, is there one of these for their actual network?<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"><b>From:</b> R. Leigh Hennig <<a href="mailto:leigh@regula.one" target="_blank">leigh@regula.one</a>>
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<b>Sent:</b> Sunday, August 30, 2020 8:54 AM<br>
<b>To:</b> Drew Weaver <<a href="mailto:drew.weaver@thenap.com" target="_blank">drew.weaver@thenap.com</a>>;
<a href="mailto:nanog@nanog.org" target="_blank">nanog@nanog.org</a><br>
<b>Subject:</b> Re: Centurylink having a bad morning?<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Global impact with issues reported by Fastly, Cloudflare, OpenDNS. <u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"><a href="https://status.ctl.io/" target="_blank">https://status.ctl.io/</a><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<h6 style="margin-bottom:7.5pt;line-height:14.4pt"><span style="font-size:9pt;font-family:Helvetica,sans-serif;color:rgb(40,40,40);letter-spacing:0.75pt;font-weight:normal">STARTED</span><u></u><u></u></h6>
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<span style="font-size:10.5pt;line-height:200%;font-family:Helvetica,sans-serif;color:rgb(102,102,102)">Sun Aug 30 2020 08:13 (EDT)<br>
Sun Aug 30 2020 12:13 (UTC)</span><u></u><u></u></p>
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<h6 style="margin-bottom:7.5pt;line-height:14.4pt"><span style="font-size:9pt;font-family:Helvetica,sans-serif;color:rgb(40,40,40);letter-spacing:0.75pt;font-weight:normal">AFFECTED SERVICES</span><u></u><u></u></h6>
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<span style="font-size:10.5pt;line-height:200%;font-family:Helvetica,sans-serif;color:rgb(102,102,102)">External Cloud Network (CA3)</span><u></u><u></u></p>
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<h6 style="margin-bottom:7.5pt;line-height:14.4pt"><span style="font-size:9pt;font-family:Helvetica,sans-serif;color:rgb(40,40,40);letter-spacing:0.75pt;font-weight:normal">DATE</span><u></u><u></u></h6>
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<h6 style="margin-bottom:7.5pt;line-height:14.4pt"><span style="font-size:9pt;font-family:Helvetica,sans-serif;color:rgb(40,40,40);letter-spacing:0.75pt;font-weight:normal">LATEST UPDATE</span><u></u><u></u></h6>
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<span style="font-size:10.5pt;line-height:200%;font-family:Helvetica,sans-serif;color:rgb(102,102,102)">Sun Aug 30 2020 08:13 (EDT)<br>
Sun Aug 30 2020 12:13 (UTC) Our technical teams are investigating an issue affecting some services in the CA3 data center. Ensuring the reliability of our services is our top priority. We will continue to provide status updates as this incident progresses.
If you need further support, please contact us at <a href="mailto:help@ctl.io" target="_blank">
help@ctl.io</a>.</span><u></u><u></u></p>
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<p class="MsoNormal">Sent from ProtonMail Mobile<u></u><u></u></p>
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<p class="MsoNormal">On Sun, Aug 30, 2020 at 8:14 AM, Drew Weaver via NANOG <<a href="mailto:nanog@nanog.org" target="_blank">nanog@nanog.org</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Hello,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Woke up this morning to a bunch of reports of issues with connectivity had to shut down some Level3/CTL connections to get it to return to normal.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">As of right now their support portal won’t load:
<a href="https://www.centurylink.com/business/login/" target="_blank">https://www.centurylink.com/business/login/</a><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Just wondering what others are seeing.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal">Sincerely,<br>
<br>
Jason W Kuehl<br>
Cell 920-419-8983<br>
<a href="mailto:jason.w.kuehl@gmail.com" target="_blank">jason.w.kuehl@gmail.com</a><u></u><u></u></p>
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