<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Karl, <div class="">I’ll email you and get this sorted out ASAP.</div><div class=""><div class="">
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<div><br class=""><blockquote type="cite" class=""><div class="">On Aug 8, 2020, at 3:58 PM, Karl Morin <<a href="mailto:kmorin@hivedatacenter.com" class="">kmorin@hivedatacenter.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Hello NANOG,<div class=""><br class=""></div><div class="">One of our customers' upstream provider (AS21548) has been hijacking a prefix for a long time now, making it impossible to use this prefix properly</div><div class=""><a href="https://bgp.he.net/ip/23.154.208.0" class="">https://bgp.he.net/ip/23.154.208.0</a> </div><div class="">We tried support tickets, contacting Aptum/Beanfield's NOC, an abuse request. No reply at all, the tickets just get ignored or closed.</div><div class=""><br class=""></div><div class="">Any help would be appreciated</div><div class=""><br class=""></div><div class="">Regards,</div><div class=""> <br clear="all" class=""><div class=""><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div class=""><table cellpadding="0" cellspacing="0" width="100%" border="0" style="table-layout:fixed;background:none;border-width:0px;border:0px;margin:0;padding:0" class=""><tbody class=""><tr class=""><td colspan="2" style="padding-top:4px;padding-bottom:15px" class=""><img width="166" alt="upload image" src="https://hivedatacenter.com/wp-content/uploads/2019/11/hive-logo-signature.png" style="width:166px;border-radius:0" class=""> <br class=""></td></tr><tr class=""><td colspan="2" style="line-height:1.4;padding-bottom:3px;font-weight:600" class=""><span style="color:rgb(253,175,11)" class=""><span style="font-family:Tahoma,sans-serif" class=""><span style="font-size:18px" class="">Karl </span> </span> </span> <span style="color:rgb(253,175,11)" class=""> <span style="font-family:Tahoma,sans-serif" class=""> <span style="font-size:18px" class=""> Morin </span> </span> </span> <br class=""></td></tr><tr class=""><td colspan="2" style="color:rgb(51,51,51);font-family:Tahoma,sans-serif;font-size:14px;line-height:1.4" class="">Data Center Specialist <br class=""></td></tr><tr class=""><td colspan="2" style="line-height:1.4" class=""><span style="color:rgb(51,51,51)" class=""><b class=""><span style="font-family:Tahoma,sans-serif" class=""><span style="font-size:14px" class="">Hive Data Center </span> </span> </b> </span> <br class=""></td></tr><tr class=""><td colspan="2" style="line-height:1.4" class=""><span style="display:inline-block" class=""><span style="color:rgb(253,175,11)" class=""><span style="font-family:Tahoma,sans-serif" class=""><span style="font-size:14px" class="">M:  </span> </span> </span> <span style="color:rgb(51,51,51)" class=""> <span style="font-family:Tahoma,sans-serif" class=""> <span style="font-size:14px" class=""> (514) 409-6606 </span> </span> </span> </span> <br class=""></td></tr><tr class=""><td colspan="2" style="line-height:1.4" class=""><a href="https://hivedatacenter.com/" style="margin-right:10px;display:inline-block" target="_blank" class=""><span style="color:rgb(253,175,11)" class=""><span style="font-family:Tahoma,sans-serif" class=""><span style="font-size:14px" class="">W:  </span> </span> </span> <span style="color:rgb(51,51,51)" class=""> <span style="font-family:Tahoma,sans-serif" class=""> <span style="font-size:14px" class=""> hivedatacenter.com </span> </span> </span> </a> <a href="mailto:kmorin@hivedatacenter.com" style="display:inline-block" target="_blank" class=""> <span style="color:rgb(253,175,11)" class=""> <span style="font-family:Tahoma,sans-serif" class=""> <span style="font-size:14px" class=""> E:  </span> </span> </span> <span style="color:rgb(51,51,51)" class=""> <span style="font-family:Tahoma,sans-serif" class=""> <span style="font-size:14px" class=""> kmorin@hivedatacenter.com </span> </span> </span> </a> <br class=""></td></tr><tr class=""><td colspan="2" style="line-height:1;padding-top:15px;padding-bottom:5px" class=""><a href="https://www.facebook.com/hivedatacenter/" style="display:inline-block;margin-right:4px" target="_blank" class=""><img height="25px" width="25px" alt="facebook" src="https://drive.google.com/uc?id=1Gj7-q080FfdG1Dz8Hd1z-vRyQascIAvm" class=""> </a> <a href="https://www.linkedin.com/in/hivedatacenter/" style="display:inline-block;margin-right:4px" target="_blank" class=""> <img height="25px" width="25px" alt="linkedin" src="https://drive.google.com/uc?id=1OVx5cIRxToU4kVeTq7x7J_L0RiTwaxIF" class=""> </a> <a href="https://www.instagram.com/hivedatacenter/" style="display:inline-block;margin-right:4px" target="_blank" class=""> <img height="25px" width="25px" alt="instagram" src="https://drive.google.com/uc?id=1305HqVPb_Il35FCER3gWRB_SDuBiV-z7" class=""> </a> <br class=""></td></tr></tbody></table></div></div></div></div></div></div>
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