<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">I’ve come to the conclusion that there's no-one with a clue at Microsoft SNDS. For well over a year I’ve been trying to get them to fix a bug in JMRP which means that we can’t add one of our authorised ranges from SNDS to the existing JMRP feed (which works for all of the other ranges), but on the rare occasion when they can actually be bothered to reply unfortunately no-one there seems to be able to read.<div class=""><br class=""><div class="">
<div>Edward Dore <br class="">Freethought Internet <br class=""></div>
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<div><br class=""><blockquote type="cite" class=""><div class="">On 25 Jun 2020, at 20:05, Brian Rak via NANOG <<a href="mailto:nanog@nanog.org" class="">nanog@nanog.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class="">
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<div class=""><p class="">Unfortunately, that's the generic SNDS support email I have been
talking to. They don't appear to be able to actually fix
anything.<br class="">
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<div class="moz-cite-prefix">On 6/25/2020 3:03 PM, Udeme Ukutt
wrote:<br class="">
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<blockquote type="cite" cite="mid:CAHOqypCh5Hiyxqs1Nt5HY57QA3436g6yn7sacAXjfjiwzCwOng@mail.gmail.com" class="">
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<div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Brian, try <a href="mailto:msn-snds@microsoft.com" target="_blank" moz-do-not-send="true" class="">msn-<span class="gmail-il">snds</span>@microsoft.com</a>.
It's been awhile I've had to use it, but it's worth a shot.</div>
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<div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Udeme <br class="">
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<div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Postmaster at
LinkedIn <br class="">
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<div dir="ltr" class="gmail_attr">On Thu, Jun 25, 2020 at 12:00
PM Brian Rak via NANOG <<a href="mailto:nanog@nanog.org" moz-do-not-send="true" class="">nanog@nanog.org</a>> wrote:<br class="">
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<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Is
there anyone around from Microsoft that can help me with a
SNDS <br class="">
verification issue?<br class="">
<br class="">
I'm having problems where the verification system is trying to
use the <br class="">
wrong WHOIS server, and the responses I'm getting from support
don't <br class="">
really indicate they understand the issue.<br class="">
<br class="">
I also have a different problem where I have a /17 and support
keeps <br class="">
telling me I need to go and verify all the /23's within it...
which is <br class="">
going to take quite awhile.<br class="">
<br class="">
<br class="">
</blockquote>
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