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<p class="MsoNormal">192-count buried fiber cut at W Camp Wisdom Rd and S Hampton Rd in Dallas, TX caused by traffic light work<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:75%"><b><span style="font-family:"Calibri Light",sans-serif">Henry Clay Dean<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:75%"><b><span style="font-family:"Calibri Light",sans-serif">Director
</span></b><b><span style="font-size:10.0pt;line-height:75%;font-family:"Calibri Light",sans-serif;color:#1B1B51">|</span></b><b><span style="font-family:"Calibri Light",sans-serif;color:#3C3E42">
</span></b><b><span style="font-family:"Calibri Light",sans-serif">Network Operations<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif"><a href="mailto:hdean@mediacomcc.com">hdean@mediacomcc.com</a><span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:black">W: 515-559-0223
</span><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1B1B51">|</span></b><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#3C3E42">
</span></b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:black">C: 515-974-9528</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#3C3E42"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">2195 Ingersoll Ave, Des Moines, IA 50312<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> NANOG <nanog-bounces@nanog.org> <b>On Behalf Of
</b>Kaiser, Erich<br>
<b>Sent:</b> Wednesday, May 27, 2020 6:47 PM<br>
<b>To:</b> Tom Beecher <beecher@beecher.cc><br>
<b>Cc:</b> NANOG list <nanog@nanog.org><br>
<b>Subject:</b> Re: telia - texas - 10:30 a.m. central time - issues ?<o:p></o:p></p>
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<p class="MsoNormal">the issue is between Dallas and Austin and it seems our wave just came back up.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Erich Kaiser</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">The Fusion Network<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><a href="mailto:erich@gotfusion.net" target="_blank"><span style="color:#1155CC">erich@gotfusion.net</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Office: 815-570-3101<o:p></o:p></span></p>
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<p class="MsoNormal">On Wed, May 27, 2020 at 5:54 PM Tom Beecher <<a href="mailto:beecher@beecher.cc">beecher@beecher.cc</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I have seen no disruption or connectivity issues on my Telia services in Dallas today. <o:p></o:p></p>
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<p class="MsoNormal">On Wed, May 27, 2020 at 6:18 PM Kaiser, Erich <<a href="mailto:erich@gotfusion.net" target="_blank">erich@gotfusion.net</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I know they have a ring in Texas between several major Metros. I would ask your CSR how your service is being delivered to Austin and raise the question why is there no IP backbone redundancy?<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Erich Kaiser</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">The Fusion Network<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><a href="mailto:erich@gotfusion.net" target="_blank"><span style="color:#1155CC">erich@gotfusion.net</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">Office: 815-570-3101<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><img border="0" width="66" height="66" style="width:.6875in;height:.6875in" id="_x0000_i1026" src="https://dg01.redatatech.com/onprem_image_fetch?cid=1095&ep=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"><o:p></o:p></span></p>
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<p class="MsoNormal">On Wed, May 27, 2020 at 3:11 PM Aaron Gould <<a href="mailto:aaron1@gvtc.com" target="_blank">aaron1@gvtc.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A">I think my first hop telia router is in Austin… if so, is that Austin Telia router redundantly connected ? if so, then wouldn’t I likewise be redundantly
connected to the internet via that telia Austin router ? unsure I understand you.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A">I got this from Telia about 50 minutes ago…</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-family:"Arial Narrow",sans-serif;color:#212121">“ETA for dispatch and testing is in 45 minutes.”</span><o:p></o:p></p>
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<span style="font-family:"Arial Narrow",sans-serif;color:#212121"> </span><o:p></o:p></p>
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<span style="font-family:"Arial Narrow",sans-serif;color:#212121">-Aaron</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> NANOG [mailto:<a href="mailto:nanog-bounces%2Baaron1" target="_blank">nanog-bounces+aaron1</a>=<a href="mailto:gvtc.com@nanog.org" target="_blank">gvtc.com@nanog.org</a>]
<b>On Behalf Of </b>Kaiser, Erich<br>
<b>Sent:</b> Wednesday, May 27, 2020 2:09 PM<br>
<b>To:</b> NANOG list<br>
<b>Subject:</b> Re: telia - texas - 10:30 a.m. central time - issues ?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Telia has redundancy in Austin but if you are on an unprotected wave back to Dallas you will not be redundant. We have an outage with them as well between Dallas and Austin same
issue as yourself and others have stated. Latest update " <span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Dear Customer,</span><o:p></o:p></p>
<p><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">We are still pushing for an ETA to the site from our provider, but they currently do not yet have a further update from their dispatched technicians."</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt">Erich Kaiser</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt">The Fusion Network</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt"><a href="mailto:erich@gotfusion.net" target="_blank"><span style="color:#1155CC">erich@gotfusion.net</span></a></span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt">Office: 815-570-3101</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, May 27, 2020 at 1:35 PM Aaron Gould <<a href="mailto:aaron1@gvtc.com" target="_blank">aaron1@gvtc.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A">Yes, that’s exactly what I heard elsewhere also… “suspected fiber cut between Dallas and Waxahachie”</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A">I’m pretty sure I connect to Telia in Austin… and so, I’m guessing that this has no redundant path ?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#44546A">-Aaron</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> NANOG [mailto:<a href="mailto:nanog-bounces@nanog.org" target="_blank">nanog-bounces@nanog.org</a>]
<b>On Behalf Of </b>Nick Suan<br>
<b>Sent:</b> Wednesday, May 27, 2020 12:33 PM<br>
<b>To:</b> <a href="mailto:nanog@nanog.org" target="_blank">nanog@nanog.org</a><br>
<b>Subject:</b> Re: telia - texas - 10:30 a.m. central time - issues ?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Not sure about Telia specifically, but there is apparently a fiber cut between Dallas and Waxahachie, that took out our wave service to Austin.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Nick<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Wed, May 27, 2020, at 12:41 PM, Aaron Gould wrote:<o:p></o:p></p>
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<p>In the Texas area, particularly, south central, Austin area….. anyone know of any issues with Telia Internet today around 10:32 a.m. central time ?<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>I had good bgp session and good route 0/0 from them, but little to no internet packets were flowing.<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>-Aaron<o:p></o:p></p>
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