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<div class="moz-cite-prefix">On 20/Mar/20 17:00, Mike Hammett wrote:<br>
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<div>Perhaps if more entities tried to be responsible instead of
entitled, the Internet wouldn't be as bad as it is?<br>
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I half agree with your last sentence.<br>
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More entities don't need to be entitled (which I don't think Netflix
are, to be clear), but they need to listen to customers and offer
them value (not product).<br>
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Customers have never been more in the driver's seat in this new
economy than ever before. They will quickly show you how irrelevant
you are to them.<br>
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Whatever move(s) Netflix or the command & control policy people
make here, customers will respond accordingly.<br>
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Mark.<br>
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