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<div class="moz-cite-prefix">On 17/Mar/20 19:03, Mike Bolitho wrote:<br>
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<blockquote type="cite"
cite="mid:CACoNLrzE5woBf3y2uiwGqJQBz00gEdwNmsDr02k+PFa+noOZ8w@mail.gmail.com">
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<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif"><span
style="font-family:Arial,Helvetica,sans-serif">I keep
seeing this over and over again in this long thread.
What's your suggestion? How does a hospital, with dozens
of third party applications/devices across multiple cloud
platforms do this?</span></div>
<div class="gmail_default"
style="font-family:arial,helvetica,sans-serif"><br>
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<div class="gmail_default" style="">We have two redundant
private lines out of each hospital connecting back to
primary and DR DCs and a metro connecting everything
together in each region. But for things we do not own that
are not hosted locally, what are we supposed to do? We have
to go out DIA to get there. Everything we own is connected
via fully SLAed private lines. We have zero issues there.
I think people vastly underestimate just how much in the
healthcare vertical is outside of a medical providers
control/ownership. </div>
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<br>
On my WhatsApp profile, one of my tag lines is "Hater of the 'What
Do You Do?' culture and WhatsApp Calling". I detest both equally.<br>
<br>
But focusing on the latter, if you call me on WhatsApp, I'll cut you
off and call you back via GSM. The only time I'll entertain any
WhatsApp calls is if GSM coverage is poor, or if I know you are
traveling and can't roam, but have wi-fi.<br>
<br>
I'd never blame my mobile providers for poor quality WhatsApp calls,
nor would I do the same to my ISP. I have zero patience for WhatsApp
voice calls to sort themselves out when initiated, and yet plenty of
people enjoy using it for whatever reasons, mostly to "save money".
Personally, wasting time exchanging "Can you hear me now?" is more
costly than having a short and concise call over GSM. If we are
going to talk for hours, let's have a beer.<br>
<br>
The point is, as much as some "critical" conversations (want to)
take place on WhatsApp, Facebook have zero control of the quality of
that experience once the bits leave their data centre. I don't know
if they will ever fix that given all the variables that exist
thousands of miles from where the service is hosted, but you might
not be forgiven for thinking you can run a voice-based business on
WhatsApp. In fact, recording a voice note and sending it via
WhatsApp is like two-way walkie-talkie radio, but perhaps more
reliable :-).<br>
<br>
I really don't know how to fix this for hospitals relying on
best-effort infrastructure to deliver critical, priority services to
their patients.<br>
<br>
Mark.<br>
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