<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Oh they do, we just don’t like having to explain to our customers anything other than “we’ve fixed it before you called.” I hate downtime.<div class=""><br class=""></div><div class=""><br class=""><div class="">
<div style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div class="">-Ben Cannon</div><div class="">CEO 6x7 Networks & 6x7 Telecom, LLC </div><div class=""><a href="mailto:ben@6by7.net" class="">ben@6by7.net</a></div><div class=""><br class=""></div></div></div><span style="color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class="Apple-interchange-newline"><span><img height="118" width="320" apple-inline="yes" id="5FABE6C9-B965-4601-9555-64A866D8B578" apple-width="yes" apple-height="yes" src="cid:245ADEA1-477E-4B5A-989E-9177BDB798AE" class=""></span>
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<br class=""><div><blockquote type="cite" class=""><div class="">On Mar 12, 2020, at 12:04 PM, Fletcher Kittredge <<a href="mailto:fkittred@gwi.net" class="">fkittred@gwi.net</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class=""><br class=""><div class="">Ben;</div><div class=""><br class=""></div><div class="">I am sure your SLA's have force majeure clauses. I mean, they must, right?</div><div class=""><br class=""></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Mar 12, 2020 at 2:57 PM Ben Cannon <<a href="mailto:ben@6by7.net" class="">ben@6by7.net</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="overflow-wrap: break-word;" class="">We’ve already had 1 building delay us access pushing us into an SLA breach due to COVID-19 fuckups. I mean “procedures".<div class="">-Ben.</div><div class=""><br class=""><div class="">
<div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;" class=""><div style="overflow-wrap: break-word;" class=""><div class="">-Ben Cannon</div><div class="">CEO 6x7 Networks & 6x7 Telecom, LLC </div><div class=""><a href="mailto:ben@6by7.net" target="_blank" class="">ben@6by7.net</a></div><div class=""><br class=""></div></div></div><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;" class=""><br class=""><span class=""><img height="269" width="733" id="gmail-m_8133001812538154691E478C534-855B-4F61-B4B5-40DE64322856" class=""></span>
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<br class=""><div class=""><blockquote type="cite" class=""><div class="">On Mar 12, 2020, at 10:22 AM, <a href="mailto:g@1337.io" target="_blank" class="">g@1337.io</a> <<a href="mailto:lists@1337.io" target="_blank" class="">lists@1337.io</a>> wrote:</div><br class=""><div class=""><div class="">With talk of there being an involuntary statewide (WA) and then national quarantines (house arrest) for multiple weeks, has anyone put thought into the impacts of this on your networks if/when this comes to fruition? <br class=""><br class="">We're already pushing the limits with telecommuters / those that are WFH, but I can only imagine what things will look like with everyone stuck at home for any duration of time.<br class=""></div></div></blockquote></div><br class=""></div></div></blockquote></div><br clear="all" class=""><div class=""><br class=""></div>-- <br class=""><div dir="ltr" class="gmail_signature"><div dir="ltr" class=""><div class="">Fletcher Kittredge<br class="">GWI<br class="">207-602-1134</div><div class=""><a href="http://www.gwi.net/" target="_blank" class="">www.gwi.net</a></div></div></div>
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