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</o:shapelayout></xml><![endif]--></head><body lang=EN-NZ link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Good luck! I’ve dealt with such PSN IP blocking issues for several years and have found that Sony is the absolute worst possible gaming/content provider I’ve ever dealt with. One company I worked at had to threaten legal action as PSN would block CGN IPv4 addresses on their network and then tell customers to contact the ISP as it’s the ISP’s fault. At the same time PSN would provide no useful or actionable information to the ISP as to why they has implemented almost random IP blocking on their network. Not once was any issue raised in regard to their biggest competitor. The sheer arrogance shown by their management at the time was infuriating, it was a you are not big enough to waste our precious time on attitude.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Mon, Jan 6, 2020 at 1:27 PM Octolus Development <<a href="mailto:admin@octolus.net">admin@octolus.net</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div id="gmail-m_5046815480202640099__MailbirdStyleContent"><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Hi all,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>We've been trying to get in contact with Sony and/or Akamai to resolve an IP blacklisting issue.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Support is not useful, and our customers are complaining. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>If anyone has a POC for somebody over at Sony or PSN who can help us resolve these issues, it would be much appreciated!<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div></div></blockquote></div></div></body></html>