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<div class="moz-cite-prefix">Probably going to shoot myself in the
foot but we have been with Cogent for 14 years and I have nothing
but praise for their Service, NOC and my Sales Rep who is top
notch.<br>
<br>
As usual, everyone's mileage will vary but it seems I am on the
luckier side in having this good experience with Cogent as opposed
to others on this list.<br>
<br>
Mark<br>
<br>
On 9/16/2019 12:19 PM, Owen DeLong wrote:<br>
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cite="mid:E814E5F6-F386-4AAE-BADA-E423D299A4FB@delong.com">
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Given their practice of harvesting whois updates in order to spam
newly acquired AS contacts, any time it is my decision, Cogent is
ineligible as a vendor.
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<div class="">I’ve had no trouble getting their reps to respond
when the decision has come from above, but I prefer to avoid
doing business with them.</div>
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<div class="">Owen</div>
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<div class="">On Sep 15, 2019, at 13:13 , <a
href="mailto:noc@as37662.com" class=""
moz-do-not-send="true">noc@as37662.com</a> <a
href="mailto:noc@as37662.com" class=""
moz-do-not-send="true">noc@as37662.com</a> <<a
href="mailto:noc@as37662.com" class=""
moz-do-not-send="true">noc@as37662.com</a>> wrote:</div>
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<p class="">Hi fellow network operators,</p>
<p class="">Do any orgs here have experience with a good
Cogent rep? The rep we got via Cogent's website is
unresponsive to even basic questions. It feels like we
are dealing with a bot and copy-pasted replies.</p>
<p class="">Thanks<br class="">
Ruldu</p>
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