<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">This last comment made me laugh out loud….<o:p></o:p></p>
<p class="MsoNormal">>>> Our sales rep has been great, but unfortunately, for him, every time he calls and I ask if Cogent is going to get me IPv6 transit to Google, he has to say no, and then I tell him I can’t purchase any more circuits.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> NANOG <nanog-bounces@nanog.org> <b>On Behalf Of
</b>David Hubbard<br>
<b>Sent:</b> Monday, September 16, 2019 11:36 AM<br>
<b>To:</b> noc@as37662.com noc@as37662.com <noc@as37662.com>; nanog@nanog.org<br>
<b>Subject:</b> Re: Cogent sales reps who actually respond<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Our sales rep has been great, but unfortunately, for him, every time he calls and I ask if Cogent is going to get me IPv6 transit to Google, he has to say no, and then I tell him I can’t purchase any more circuits.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">NANOG <<a href="mailto:nanog-bounces@nanog.org">nanog-bounces@nanog.org</a>> on behalf of Owen DeLong <<a href="mailto:owen@delong.com">owen@delong.com</a>><br>
<b>Date: </b>Monday, September 16, 2019 at 9:20 AM<br>
<b>To: </b>"<a href="mailto:noc@as37662.com%20noc@as37662.com">noc@as37662.com noc@as37662.com</a>" <<a href="mailto:noc@as37662.com">noc@as37662.com</a>><br>
<b>Cc: </b>"<a href="mailto:nanog@nanog.org">nanog@nanog.org</a>" <<a href="mailto:nanog@nanog.org">nanog@nanog.org</a>><br>
<b>Subject: </b>Re: Cogent sales reps who actually respond<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">Given their practice of harvesting whois updates in order to spam newly acquired AS contacts, any time it is my decision, Cogent is ineligible as a vendor.
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I’ve had no trouble getting their reps to respond when the decision has come from above, but I prefer to avoid doing business with them.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Owen<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">On Sep 15, 2019, at 13:13 , <a href="mailto:noc@as37662.com">
noc@as37662.com</a> <a href="mailto:noc@as37662.com">noc@as37662.com</a> <<a href="mailto:noc@as37662.com">noc@as37662.com</a>> wrote:<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi fellow network operators,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Do any orgs here have experience with a good Cogent rep? The rep we got via Cogent's website is unresponsive to even basic questions. It feels like we are dealing with a bot and
copy-pasted replies.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks<br>
Ruldu<o:p></o:p></p>
</div>
</div>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="1"><br>
CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering
it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify
the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.<br>
</font>
</body>
</html>