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    <p>I've been trying to reach them regarding an abuse issue, and have
      similarly had no actual luck in reaching their abuse/noc contacts.<br>
    </p>
    <div class="moz-cite-prefix">On 3/21/2019 9:07 PM,
      <a class="moz-txt-link-abbreviated" href="mailto:andrew@paolucci.ca">andrew@paolucci.ca</a> wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:SjzYdDpB3IjFG40m4VcINr0_VHEdYC9iAMhjwYaNrv7t7bpfgdblxsh6Qwr_Uh7u5mZHJsDIt9OQ3SFSBrxXdJYTvVBZhDm6MYe5Su4Ua8Y=@paolucci.ca">
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      <div>SoftLayer was aquirred by IBM, maybe reaching out to their
        NOC or support would be fruitful. IBM's DNS team is indeed
        mentioned in SoftLayers WHOIS info.<br>
      </div>
      <div><br>
      </div>
      <div>Have you attempted email the addresses listed in the WHOIS
        for their ASN?<br>
      </div>
      <div><br>
      </div>
      <pre>network:Tech-Contact;I:<a href="mailto:sysadmins@softlayer.com" moz-do-not-send="true">sysadmins@softlayer.com</a>
network:Abuse-Contact;I:<a href="mailto:abuse@softlayer.com" moz-do-not-send="true">abuse@softlayer.com</a>
</pre>
      <pre>network:Updated-By:<a href="mailto:ipadmin@softlayer.com" moz-do-not-send="true">ipadmin@softlayer.com</a>
</pre>
      <div><br>
      </div>
      <table>
        <tbody>
          <tr>
            <td colspan="2">
              <div data-toggle="collapse" data-target="#40be-registrant"><b>Registrant
                  Contact</b><br>
              </div>
              <div>
                <table>
                  <tbody>
                    <tr>
                      <th>Registrant Name<br>
                      </th>
                      <td>Domain Administrator<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant Organization<br>
                      </th>
                      <td>Softlayer Technologies, Inc.<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant Street<br>
                      </th>
                      <td>4849 Alpha Road<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant City<br>
                      </th>
                      <td>Dallas<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant State/Province<br>
                      </th>
                      <td>TX<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant Postal Code<br>
                      </th>
                      <td>75244<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant Country<br>
                      </th>
                      <td>US<span>United States</span><br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant Phone<br>
                      </th>
                      <td>+1.2144420600<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Registrant Email<br>
                      </th>
                      <td><span data-toggle="popover"
                          data-title="bjohnson@softlayer.com"
                          data-original-title="" title=""><a
                            href="mailto:bjohnson@softlayer.com"
                            moz-do-not-send="true">bjohnson@softlayer.com</a></span><br>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </div>
            </td>
          </tr>
          <tr>
            <td colspan="2">
              <div data-toggle="collapse" data-target="#40be-admin"
                aria-expanded="true"><b>Administrative Contact</b><br>
              </div>
              <div aria-expanded="true" style="">
                <table>
                  <tbody>
                    <tr>
                      <th>Admin Name<br>
                      </th>
                      <td>Grace Micewicz<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin Organization<br>
                      </th>
                      <td>International Business Machines Corporation<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin Street<br>
                      </th>
                      <td>New Orchard Road<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin City<br>
                      </th>
                      <td>Armonk<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin State/Province<br>
                      </th>
                      <td>NY<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin Postal Code<br>
                      </th>
                      <td>10504<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin Country<br>
                      </th>
                      <td>US<span>United States</span><br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin Phone<br>
                      </th>
                      <td>+1.9147654227<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin Fax<br>
                      </th>
                      <td>+1.9147654370<br>
                      </td>
                    </tr>
                    <tr>
                      <th>Admin Email<br>
                      </th>
                      <td><span data-toggle="popover"
                          data-title="dnsadm@us.ibm.com"
                          data-original-title="" title=""><a
                            href="mailto:dnsadm@us.ibm.com"
                            moz-do-not-send="true">dnsadm@us.ibm.com</a></span><br>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </div>
            </td>
          </tr>
        </tbody>
      </table>
      <div><br>
      </div>
      <div>Regards.<br>
      </div>
      <div>Andrew Paolucci<br>
      </div>
      <div class="protonmail_signature_block
        protonmail_signature_block-empty">
        <div class="protonmail_signature_block-user
          protonmail_signature_block-empty"><br>
        </div>
        <div class="protonmail_signature_block-proton
          protonmail_signature_block-empty"><br>
        </div>
      </div>
      <div><br>
      </div>
      <div>‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐<br>
      </div>
      <div> On Thursday, March 21, 2019 3:39 PM, John Alcock
        <a class="moz-txt-link-rfc2396E" href="mailto:john@alcock.org"><john@alcock.org></a> wrote:<br>
      </div>
      <div> <br>
      </div>
      <blockquote class="protonmail_quote" type="cite">
        <div dir="ltr">
          <div dir="ltr">
            <div>Still looking for anyone from <a
                href="http://softlayer.com" moz-do-not-send="true">softlayer.com</a><br>
            </div>
            <div><br>
            </div>
            <div>It has been a challenge.  Anything hosted by <a
                href="http://softlayer.com" moz-do-not-send="true">softlayer.com</a>
              is being blocked.<br>
            </div>
            <div><br>
            </div>
            <div>Here is a small list so far<br>
            </div>
            <div><br>
            </div>
            <div>
              <div><a href="http://windowbook.tpondemand.com"
                  moz-do-not-send="true">windowbook.tpondemand.com</a> <br>
              </div>
              <div><a
                  href="http://ahainstructornetwork.americanheart.org"
                  moz-do-not-send="true">ahainstructornetwork.americanheart.org</a>
                <br>
              </div>
              <div><a href="http://clover.com" moz-do-not-send="true">clover.com</a>
                <br>
              </div>
              <div>Cebroker.com <br>
              </div>
              <div>Softlayer.com <br>
              </div>
              <div><a href="http://indeed.com" moz-do-not-send="true">indeed.com</a>
                & Enforce Staffing<br>
              </div>
            </div>
            <div><br>
            </div>
            <div>It is growing every day.<br>
            </div>
            <div><br>
            </div>
            <div>John<br>
            </div>
            <div>
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</td></tr><tr><td>
</td></tr><tr><td>
</td></tr><tr><td>
</td></tr><tr><td>
</td></tr></tbody></table></pre>
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        <div class="gmail_quote">
          <div dir="ltr">On Wed, Mar 20, 2019 at 12:35 PM John Alcock
            <<a href="mailto:john@alcock.org" moz-do-not-send="true">john@alcock.org</a>>
            wrote:<br>
          </div>
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            solid rgb(204,204,204);padding-left:1ex" class="gmail_quote">
            <div dir="ltr">
              <div>Afternoon,<br>
              </div>
              <div><br>
              </div>
              <div>Thought I would start a new thread.  After
                researching, traceroutes, etc, I think I found my
                problem.<br>
              </div>
              <div><br>
              </div>
              <div>9 out of the 10 sites that subscribers on my new
                block is being hosted by softlayer.<br>
              </div>
              <div><br>
              </div>
              <div>Anyone on the list have contacts with softlayer. 
                Right now I have an email to abuse.  The support line
                will not help me out.<br>
              </div>
              <div><br>
              </div>
              <div>John<br>
              </div>
            </div>
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