<div>SoftLayer was aquirred by IBM, maybe reaching out to their NOC or support would be fruitful. IBM's DNS team is indeed mentioned in SoftLayers WHOIS info.<br></div><div><br></div><div>Have you attempted email the addresses listed in the WHOIS for their ASN?<br></div><div><br></div><pre>network:Tech-Contact;I:<a href="mailto:sysadmins@softlayer.com">sysadmins@softlayer.com</a>
network:Abuse-Contact;I:<a href="mailto:abuse@softlayer.com">abuse@softlayer.com</a><br></pre><pre>network:Updated-By:<a href="mailto:ipadmin@softlayer.com">ipadmin@softlayer.com</a><br></pre><div><br></div><table><tbody><tr><td colspan="2"><div data-toggle="collapse" data-target="#40be-registrant"><b>Registrant Contact</b><br></div><div><table><tbody><tr><th>Registrant Name<br></th><td>Domain Administrator<br></td></tr><tr><th>Registrant Organization<br></th><td>Softlayer Technologies, Inc.<br></td></tr><tr><th>Registrant Street<br></th><td>4849 Alpha Road<br></td></tr><tr><th>Registrant City<br></th><td>Dallas<br></td></tr><tr><th>Registrant State/Province<br></th><td>TX<br></td></tr><tr><th>Registrant Postal Code<br></th><td>75244<br></td></tr><tr><th>Registrant Country<br></th><td>US<span>United States</span><br></td></tr><tr><th>Registrant Phone<br></th><td>+1.2144420600<br></td></tr><tr><th>Registrant Email<br></th><td><span data-toggle="popover" data-title="bjohnson@softlayer.com" data-original-title title><a href="mailto:bjohnson@softlayer.com">bjohnson@softlayer.com</a></span><br></td></tr></tbody></table></div></td></tr><tr><td colspan="2"><div data-toggle="collapse" data-target="#40be-admin" aria-expanded="true"><b>Administrative Contact</b><br></div><div aria-expanded="true" style><table><tbody><tr><th>Admin Name<br></th><td>Grace Micewicz<br></td></tr><tr><th>Admin Organization<br></th><td>International Business Machines Corporation<br></td></tr><tr><th>Admin Street<br></th><td>New Orchard Road<br></td></tr><tr><th>Admin City<br></th><td>Armonk<br></td></tr><tr><th>Admin State/Province<br></th><td>NY<br></td></tr><tr><th>Admin Postal Code<br></th><td>10504<br></td></tr><tr><th>Admin Country<br></th><td>US<span>United States</span><br></td></tr><tr><th>Admin Phone<br></th><td>+1.9147654227<br></td></tr><tr><th>Admin Fax<br></th><td>+1.9147654370<br></td></tr><tr><th>Admin Email<br></th><td><span data-toggle="popover" data-title="dnsadm@us.ibm.com" data-original-title title><a href="mailto:dnsadm@us.ibm.com">dnsadm@us.ibm.com</a></span><br></td></tr></tbody></table></div></td></tr></tbody></table><div><br></div><div>Regards.<br></div><div>Andrew Paolucci<br></div><div class="protonmail_signature_block protonmail_signature_block-empty"><div class="protonmail_signature_block-user protonmail_signature_block-empty"><br></div><div class="protonmail_signature_block-proton protonmail_signature_block-empty"><br></div></div><div><br></div><div>‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐<br></div><div> On Thursday, March 21, 2019 3:39 PM, John Alcock <john@alcock.org> wrote:<br></div><div> <br></div><blockquote class="protonmail_quote" type="cite"><div dir="ltr"><div dir="ltr"><div>Still looking for anyone from <a href="http://softlayer.com">softlayer.com</a><br></div><div><br></div><div>It has been a challenge.  Anything hosted by <a href="http://softlayer.com">softlayer.com</a> is being blocked.<br></div><div><br></div><div>Here is a small list so far<br></div><div><br></div><div><div><a href="http://windowbook.tpondemand.com">windowbook.tpondemand.com</a> <br></div><div><a href="http://ahainstructornetwork.americanheart.org">ahainstructornetwork.americanheart.org</a> <br></div><div><a href="http://clover.com">clover.com</a> <br></div><div>Cebroker.com <br></div><div>Softlayer.com <br></div><div><a href="http://indeed.com">indeed.com</a> & Enforce Staffing<br></div></div><div><br></div><div>It is growing every day.<br></div><div><br></div><div>John<br></div><div><pre><table><tbody><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr><tr><td><br></td></tr></tbody></table></pre></div></div></div><div><br></div><div class="gmail_quote"><div dir="ltr">On Wed, Mar 20, 2019 at 12:35 PM John Alcock <<a href="mailto:john@alcock.org">john@alcock.org</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><div dir="ltr"><div>Afternoon,<br></div><div><br></div><div>Thought I would start a new thread.  After researching, traceroutes, etc, I think I found my problem.<br></div><div><br></div><div>9 out of the 10 sites that subscribers on my new block is being hosted by softlayer.<br></div><div><br></div><div>Anyone on the list have contacts with softlayer.  Right now I have an email to abuse.  The support line will not help me out.<br></div><div><br></div><div>John<br></div></div></blockquote></div></blockquote><div><br></div>