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<p class="MsoNormal">Bradley & Davide,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I work for an ISP located in central Ohio and we’re experiencing the a similar issue with a newly acquired IP Block, it’s flagged as a VPN/Proxy.<o:p></o:p></p>
<p class="MsoNormal">I’ve not had any success trying their forums or trying to climb through their customer service ladder to hope someone knowledgeable receives my ticket.<o:p></o:p></p>
<p class="MsoNormal">Bradley, if you have any contact info I would greatly appreciate a message off list.<o:p></o:p></p>
<p class="MsoNormal">Davide, if you are able to resolve this issue, please advise how you were able to do so.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> NANOG <nanog-bounces@nanog.org> <b>On Behalf Of
</b>Bradley Burch<br>
<b>Sent:</b> Wednesday, March 20, 2019 2:28 PM<br>
<b>To:</b> William Herrin <bill@herrin.us><br>
<b>Cc:</b> nanog@nanog.org; davide.gelardi@wt-tech.it<br>
<b>Subject:</b> Re: Amazon Prime video NOC contact<o:p></o:p></p>
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<p class="MsoNormal">I have had no luck from that forum.<o:p></o:p></p>
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<p class="MsoNormal">Davide, I will contact you off list.<o:p></o:p></p>
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On Mar 20, 2019, at 2:16 PM, William Herrin <<a href="mailto:bill@herrin.us">bill@herrin.us</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">On Wed, Mar 20, 2019 at 11:03 AM Davide Gelardi <<a href="mailto:ml-assoprovider@wt-tech.it">ml-assoprovider@wt-tech.it</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">we are an italian ISP/WISP and we are experiecing trouble with Amazon
<br>
Prime Video. They blocked our customers that cannot view the video. The <br>
error says that our IP class is located ouside italy. But this is wrong.<br>
<br>
Have you a contact we can get in touch with?<o:p></o:p></p>
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<p class="MsoNormal">Hi Davide,<o:p></o:p></p>
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<p class="MsoNormal">You may have some luck here: <a href="https://www.amazonforum.com/forums/digital-content/prime-video">
https://www.amazonforum.com/forums/digital-content/prime-video</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Amazon staff working on Prime Video monitor and respond on that forum. The individuals reading may not be the right people, but they'll likely be on a first name basis with someone who is.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal">Bill Herrin<o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">William Herrin ................ <a href="mailto:herrin@dirtside.com" target="_blank">
herrin@dirtside.com</a> <a href="mailto:bill@herrin.us" target="_blank">bill@herrin.us</a><br>
Dirtside Systems ......... Web: <<a href="http://www.dirtside.com/" target="_blank">http://www.dirtside.com/</a>><o:p></o:p></p>
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