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Yeah, it was obviously only in Greenwich, UK. :)<br>
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<div id="AppleMailSignature" dir="ltr">-mel via cell</div>
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On Feb 5, 2019, at 7:13 AM, David Hubbard <<a href="mailto:dhubbard@dino.hostasaurus.com">dhubbard@dino.hostasaurus.com</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt">Curious if anyone has detail on the cause of the CenturyLink/L3 outage this morning? Their master ticket response is not exactly confidence inspiring; hey, routers nationwide decided to reboot, but don’t
worry, service was restored with no manual intervention….<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">*** CASCADED EXTERNAL NOTES 05-Feb-2019 14:06:31 GMT From CASE: 15846504 - Event<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">Event Conclusion Summary <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">Outage Start: February 05, 2019 11:00 GMT<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">Outage Stop: February 05, 2019 12:37 GMT<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">Root Cause: Multiple devices rebooted impacting IP services in multiple markets.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">Fix Action: Services restored with no CenturyLink intervention.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">Reason for Outage (RFO) Summary: On February 05, 2018 at 11:00 GMT, CenturyLink identified a service impact in all markets network wide. The IP NOC reported
multiple devices rebooted impacting IP services in multiple markets. Services restored on their with no CenturyLink intervention. The IP NOC engaged the equipment vendor, Tier III Technical Support, and Operations Engineering to conduct a post analysis review
of the incident. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"-webkit-standard",serif;color:black">This service impact has concluded; if additional issues are experienced, please contact the CenturyLink Repair Center.<o:p></o:p></span></p>
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