<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>Today I got the form to fill out to gain access to their portal. Thanks for your help.<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br>Midwest-IX<br>http://www.midwest-ix.com<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Mike Hammett" <nanog@ics-il.net><br><b>To: </b>"NANOG" <nanog@nanog.org><br><b>Sent: </b>Friday, January 18, 2019 6:02:46 PM<br><b>Subject: </b>Charter Porting<br><br><style>p { margin: 0; }</style><link rel="stylesheet" href="/zimbra/css/msgview.css?v=170628170043"><div style="font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000">I first tried on VoiceOps, but didn't get any responses.<br><br>Anyone have a useful contact in Charter's porting department? We've been trying to port a number for 10 days, but haven't been setup with their portal yet. The luck I'm having with the people at the e-mail address (Charter.STL.LSR@charter.com) specified in their porting instructions web site (https://www.spectrum.com/policies/local-number-portability-business-rules.html) is about as good as building a bridge out of wet noodles.<br><br>Can't start the port until we have access to their portal. Can't get access to their portal until they pull their heads out.<br><br><div><span></span><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><span style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; display: inline ! important; float: none;">-----</span><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><span style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; display: inline ! important; float: none;">Mike Hammett</span><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><a href="http://www.ics-il.com/" style="font-family: 'Times New Roman'; 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