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<p style="margin-top:0; margin-bottom:0">Hey All,</p>
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<p style="margin-top:0; margin-bottom:0">I just caught wind from multiple support reps of ours that AT&T is now demanding payment to get an RFO. As in, our folks are calling up AT&T to see why a particular tail circuit was down for whatever period of time and
has since come back up with no clear utility power issue or backhoe fade to explain it. The response they get is that an RFO is billable and they have been asked to accept the charge to proceed (which they have rightly rejected thus far). This is the first
time I've heard of this happening with any of our last-mile transport providers.</p>
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<p style="margin-top:0; margin-bottom:0">I'm very curious, has anyone else experienced this lately with AT&T or any other carriers?</p>
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<span style="font-size:9pt"></span><span style="font-family:Calibri,Helvetica,sans-serif; font-size:10pt"></span><span style="font-family:Calibri,Helvetica,sans-serif; font-size:9pt">-- </span><br style="font-family:"courier new",courier,monaco,monospace,sans-serif; font-size:small">
<span style="font-size:9pt"></span><span style="font-family:Calibri,Helvetica,sans-serif; font-size:10pt"></span><span style="font-family:Calibri,Helvetica,sans-serif; font-size:9pt">Victor Breen | victor@impulse.net</span><br style="font-family:"courier new",courier,monaco,monospace,sans-serif; font-size:small">
<span style="font-size:9pt"></span><span style="font-family:Calibri,Helvetica,sans-serif; font-size:10pt"></span><span style="font-family:Calibri,Helvetica,sans-serif; font-size:9pt">Sr. Engineer | Impulse Advanced Communications</span><br style="font-family:"courier new",courier,monaco,monospace,sans-serif; font-size:small">
<span style="font-family:Calibri,Helvetica,sans-serif; font-size:9pt">www.impulse.net</span><br>
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