<div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Hello,<div><br></div><div>Is anyone from verizon wireless on here. clients across our network started complaining 2 weeks ago that wifi calling stopped working. below are some pings at traceroutes to <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> which fail. the first set is with our normal DNS servers and the second set is using 8.8.8.8</div><div><br></div><div>Thanks,</div><div><br></div><div><div style="color:rgb(0,0,0);font-family:Arial;margin:0px;font-size:13px"><b>Sean Heskett</b></div><div style="color:rgb(1,49,189);font-family:Arial;margin:0px;font-size:13px"><b><br></b></div><div style="color:rgb(1,49,189);font-family:Arial;margin:0px;font-size:13px"><b>ZIRKEL Wireless </b></div><div style="font-size:12px;color:rgb(1,49,189);font-family:Arial;margin:0px"><b><i>High-Speed Internet</i> for NW Colorado</b></div><div style="color:rgb(0,0,0);font-size:12px;font-family:Arial;margin:0px">970-871-8500 x100 - Office</div><div style="color:rgb(0,0,0);font-size:12px;font-family:Arial;margin:0px">970-846-8065 - mobile</div><div style="color:rgb(0,0,0);font-size:12px;font-family:Arial;margin:0px">866-903-4628 - Fax</div><div style="font-size:12px;color:rgb(71,135,255);font-family:Arial;margin:0px"><div style="margin:0px"><span style="text-decoration:underline"><a href="http://www.zirkelwireless.com/">Website</a></span><span style="color:rgb(0,0,0)"> | <a href="http://www.facebook.com/zirkelwireless">Facebook</a> </span></div><div style="margin:0px"><span style="color:rgb(0,0,0)"><br></span></div><div style="margin:0px"><p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">MBP-Sean:~ sean$ ping <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> </span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">PING <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> (141.207.177.233): 56 data bytes</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Request timeout for icmp_seq 0</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Request timeout for icmp_seq 1</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Request timeout for icmp_seq 2</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Request timeout for icmp_seq 3</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">^C</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">--- <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> ping statistics ---</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">5 packets transmitted, 0 packets received, 100.0% packet loss</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">MBP-Sean:~ sean$ traceroute <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> </span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">traceroute: Warning: <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> has multiple addresses; using 141.207.177.233</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">traceroute to <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> (141.207.177.233), 64 hops max, 52 byte packets</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 1 192.168.12.1 (192.168.12.1) 0.810 ms 0.586 ms 0.571 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 2 <a href="http://rtr-edge-rht.zirkelwireless.com">rtr-edge-rht.zirkelwireless.com</a> (65.117.208.1) 1.547 ms 1.640 ms 1.550 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 3 <a href="http://65-117-210-178.zirkelwireless.com">65-117-210-178.zirkelwireless.com</a> (65.117.210.178) 2.494 ms 2.412 ms 2.249 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 4 <a href="http://72-55-193-5.mammothnetworks.com">72-55-193-5.mammothnetworks.com</a> (72.55.193.5) 5.149 ms 6.783 ms 5.540 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 5 <a href="http://be5274.rcr21.b006467-6.den01.atlas.cogentco.com">be5274.rcr21.b006467-6.den01.atlas.cogentco.com</a> (38.140.187.145) 5.996 ms 5.880 ms 5.756 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 6 <a href="http://be3414.ccr21.den01.atlas.cogentco.com">be3414.ccr21.den01.atlas.cogentco.com</a> (66.28.4.205) 6.072 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3415.ccr22.den01.atlas.cogentco.com">be3415.ccr22.den01.atlas.cogentco.com</a> (154.54.30.241) 6.252 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3414.ccr21.den01.atlas.cogentco.com">be3414.ccr21.den01.atlas.cogentco.com</a> (66.28.4.205) 6.203 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 7 <a href="http://be3035.ccr21.mci01.atlas.cogentco.com">be3035.ccr21.mci01.atlas.cogentco.com</a> (154.54.5.90) 17.542 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3036.ccr22.mci01.atlas.cogentco.com">be3036.ccr22.mci01.atlas.cogentco.com</a> (154.54.31.90) 17.646 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3035.ccr21.mci01.atlas.cogentco.com">be3035.ccr21.mci01.atlas.cogentco.com</a> (154.54.5.90) 17.038 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 8 <a href="http://be2433.ccr32.dfw01.atlas.cogentco.com">be2433.ccr32.dfw01.atlas.cogentco.com</a> (154.54.3.213) 27.259 ms 27.265 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be2432.ccr31.dfw01.atlas.cogentco.com">be2432.ccr31.dfw01.atlas.cogentco.com</a> (154.54.3.133) 27.198 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 9 <a href="http://be2764.ccr41.dfw03.atlas.cogentco.com">be2764.ccr41.dfw03.atlas.cogentco.com</a> (154.54.47.214) 28.024 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be2763.ccr41.dfw03.atlas.cogentco.com">be2763.ccr41.dfw03.atlas.cogentco.com</a> (154.54.28.74) 27.870 ms 27.955 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">10 <a href="http://verizon.dfw03.atlas.cogentco.com">verizon.dfw03.atlas.cogentco.com</a> (154.54.12.206) 27.478 ms 48.841 ms 40.085 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">11 <a href="http://0.et-10-1-0.gw8.chi13.alter.net">0.et-10-1-0.gw8.chi13.alter.net</a> (140.222.236.209) 40.159 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://0.et-11-3-0.gw8.chi13.alter.net">0.et-11-3-0.gw8.chi13.alter.net</a> (140.222.231.217) 39.879 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://0.et-10-1-0.gw8.chi13.alter.net">0.et-10-1-0.gw8.chi13.alter.net</a> (140.222.236.209) 40.217 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">12 * * *</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">^C</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">MBP-Sean:~ sean$ ping <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> </span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">PING <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> (141.207.193.233): 56 data bytes</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Request timeout for icmp_seq 0</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Request timeout for icmp_seq 1</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Request timeout for icmp_seq 2</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">^C</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">--- <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> ping statistics ---</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">4 packets transmitted, 0 packets received, 100.0% packet loss</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">MBP-Sean:~ sean$ traceroute <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> </span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">traceroute: Warning: <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> has multiple addresses; using 141.207.193.233</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">traceroute to <a href="http://wo.vzwwo.com">wo.vzwwo.com</a> (141.207.193.233), 64 hops max, 52 byte packets</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 1 192.168.12.1 (192.168.12.1) 0.896 ms 0.593 ms 0.583 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 2 <a href="http://rtr-edge-rht.zirkelwireless.com">rtr-edge-rht.zirkelwireless.com</a> (65.117.208.1) 1.453 ms 1.312 ms 1.181 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 3 <a href="http://65-117-210-178.zirkelwireless.com">65-117-210-178.zirkelwireless.com</a> (65.117.210.178) 2.446 ms 2.061 ms 2.237 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 4 <a href="http://72-55-193-5.mammothnetworks.com">72-55-193-5.mammothnetworks.com</a> (72.55.193.5) 5.152 ms 5.121 ms 5.124 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 5 <a href="http://be5274.rcr21.b006467-6.den01.atlas.cogentco.com">be5274.rcr21.b006467-6.den01.atlas.cogentco.com</a> (38.140.187.145) 5.716 ms 5.748 ms 5.506 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 6 <a href="http://be3414.ccr21.den01.atlas.cogentco.com">be3414.ccr21.den01.atlas.cogentco.com</a> (66.28.4.205) 5.919 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3415.ccr22.den01.atlas.cogentco.com">be3415.ccr22.den01.atlas.cogentco.com</a> (154.54.30.241) 6.004 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3414.ccr21.den01.atlas.cogentco.com">be3414.ccr21.den01.atlas.cogentco.com</a> (66.28.4.205) 7.184 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 7 <a href="http://be3035.ccr21.mci01.atlas.cogentco.com">be3035.ccr21.mci01.atlas.cogentco.com</a> (154.54.5.90) 17.233 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3036.ccr22.mci01.atlas.cogentco.com">be3036.ccr22.mci01.atlas.cogentco.com</a> (154.54.31.90) 17.397 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be3035.ccr21.mci01.atlas.cogentco.com">be3035.ccr21.mci01.atlas.cogentco.com</a> (154.54.5.90) 17.859 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 8 <a href="http://be2433.ccr32.dfw01.atlas.cogentco.com">be2433.ccr32.dfw01.atlas.cogentco.com</a> (154.54.3.213) 27.428 ms 27.476 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be2432.ccr31.dfw01.atlas.cogentco.com">be2432.ccr31.dfw01.atlas.cogentco.com</a> (154.54.3.133) 27.606 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 9 <a href="http://be2764.ccr41.dfw03.atlas.cogentco.com">be2764.ccr41.dfw03.atlas.cogentco.com</a> (154.54.47.214) 28.129 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://be2763.ccr41.dfw03.atlas.cogentco.com">be2763.ccr41.dfw03.atlas.cogentco.com</a> (154.54.28.74) 28.009 ms 27.497 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">10 <a href="http://verizon.dfw03.atlas.cogentco.com">verizon.dfw03.atlas.cogentco.com</a> (154.54.12.206) 27.402 ms 27.451 ms 27.445 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">11 <a href="http://0.et-11-3-0.gw10.dfw7.alter.net">0.et-11-3-0.gw10.dfw7.alter.net</a> (140.222.228.115) 29.849 ms 29.039 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> <a href="http://0.et-10-1-0.gw10.dfw7.alter.net">0.et-10-1-0.gw10.dfw7.alter.net</a> (140.222.0.113) 29.132 ms</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">^C</span></p>
<p style="margin:0px;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">MBP-Sean:~ sean$ </span></p><div><span style="font-variant-ligatures:no-common-ligatures"><br></span></div></div></div></div></div></div></div></div>