<div dir="ltr">I got this from Bandwidth earlier this afternoon. Might be related:<div>
<table border="0" cellpadding="0" cellspacing="0" width="100%" style="color:rgb(33,33,33);font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont;font-size:15px;background-color:rgb(255,255,242);text-decoration-style:initial;text-decoration-color:initial;max-width:600px;padding:10px"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td align="center" valign="top"><table border="0" cellpadding="5" cellspacing="0" width="100%"><tbody><tr><td align="center" valign="top"><span style="font-family:Arial,serif,EmojiFont;font-size:30px;font-weight:bold;color:rgb(28,10,20);text-decoration:none"><a href="http://stspg.io/7d6996662" target="_blank" rel="noopener noreferrer" style="font-family:Arial;font-size:30px;font-weight:bold;color:rgb(28,10,20);text-decoration:none">Inbound Calling to Canada</a></span></td></tr><tr><td align="center" valign="top"><span style="font-family:Arial,serif,EmojiFont;font-size:24px;color:rgb(191,196,207)">Incident Report for<span> </span><span class="gmail-highlight" id="gmail-0.3410581528351102" name="searchHitInReadingPane" style="background-color:rgb(255,238,148)">Bandwidth</span></span></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr height="40"></tr><tr><td valign="top" align="left"><table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="font-family:Arial;font-size:20px;color:rgb(28,10,20);line-height:30px;font-weight:bold">New Incident Status: Identified</td></tr><tr><td style="font-family:Arial;font-size:16px;color:rgb(28,10,20);line-height:24px;padding:4px 0px"><span class="gmail-highlight" id="gmail-0.28376711245038977" name="searchHitInReadingPane" style="background-color:rgb(255,238,148)">Bandwidth</span>’s vendor has identified the source of impairment within their network and are working towards a resolution.</td></tr><tr><td style="font-family:Arial;font-size:14px;color:rgb(191,196,207);line-height:21px">Aug<span> </span><var>17</var>,<span> </span><var>12:03</var><span> </span>EDT</td></tr></tbody></table></td></tr><tr><td align="left"><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="font-family:Arial;font-size:16px;color:rgb(28,10,20);font-weight:bold;line-height:24px">Investigating</td></tr><tr><td style="word-wrap:break-word;padding:3px 0px;font-family:Arial;font-size:14px;color:rgb(28,10,20);line-height:21px"><span class="gmail-highlight" id="gmail-0.7821406986124986" name="searchHitInReadingPane" style="background-color:rgb(255,238,148)">Bandwidth</span><span> </span>is currently working with our Canadian based vendor to investigate inbound calling to Canadian Numbers.</td></tr><tr><td style="font-family:Arial;font-size:14px;color:rgb(191,196,207);line-height:21px">Aug<span> </span><var>17</var>,<span> </span><var>11:22</var><span> </span>EDT</td></tr></tbody></table></td></tr><tr><td class="gmail-x_components-affected" style="font-family:Arial;font-size:12px;line-height:18px;color:rgb(191,196,207)">This incident affects: Inbound Calling Services (Inbound Calling (SIP)).</td></tr></tbody></table>
<br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Aug 17, 2018 at 3:31 PM, Will Duquette <span dir="ltr"><<a href="mailto:willd@staff.gwi.net" target="_blank">willd@staff.gwi.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Has anyone had issues reported over the last few weeks from customers with inbound calls in the Northeast reporting the following:<div><br></div><div>1. Long call setup</div><div>2. No ring back or very delayed ring back (Post Dial Delay)</div><div>3. Delayed audio in calls. Persons on each end maybe talking over each other. </div><div>4. Multiple call logs showing up for a single call in logs. </div><div><br></div><div>We have been engaging multiple providers (CCI, Spectrum, Windstream and Onvoy) and have been making some progress but are looking to see if anyone else is experiencing the same issues. </div><div><br></div><div>Thanks,</div><span class="HOEnZb"><font color="#888888"><div><div><br></div>-- <br><div dir="ltr" class="m_-1054729877352710565gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><font face="georgia, serif">Will Duquette<br><i>Network Engineer II<br></i><span style="font-size:12.8px">GWI</span><br></font></div><div><span style="font-size:12.8px"><font face="georgia, serif"><br></font></span></div><div><font face="georgia, serif"><i>Office:</i> 207-602-1228<br><i>Cell:</i> 207-590-2084<br><i>Fax:</i> 207-282-5036<br></font></div><div><font face="georgia, serif"><a href="http://www.gwi.net" target="_blank">www.gwi.net</a></font></div></div></div></div></div></div></div></div></div></div></div></div></font></span></div>
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