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<TITLE>Re: Hotmail NOC Contact</TITLE>
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<P><FONT SIZE=2>Hi Suresh,<BR>
<BR>
We are the outsourced provider. :-)<BR>
<BR>
-J<BR>
<BR>
----- Original Message -----<BR>
From: Suresh Ramasubramanian <ops.lists@gmail.com><BR>
To: Jason J. W. Williams<BR>
Cc: nanog@merit.edu <nanog@merit.edu><BR>
Sent: Thu Apr 03 03:13:47 2008<BR>
Subject: Re: Hotmail NOC Contact<BR>
<BR>
On Thu, Apr 3, 2008 at 3:00 AM, Jason J. W. Williams<BR>
<williamsjj@digitar.com> wrote:<BR>
> Does anyone have a good contact number for the Hotmail NOC? We've got<BR>
> e-mails from Hotmail to some of our customers being returned the Hotmail<BR>
> sender with a 554 error message fairly regularly. Our logs aren't showing<BR>
> any rejections, so we need to talk to Hotmail and find out what the 554<BR>
> means on their side (there's no error description). Any help is greatly<BR>
> appreciated.<BR>
<BR>
Easier if you paste a sample bounce<BR>
<BR>
And check if you have some kind of smtp capable firewall device (like<BR>
a barracuda) or maybe an outsourced filtering provider that's<BR>
filtering this lot before it reaches your mailserver.<BR>
<BR>
srs<BR>
<BR>
!SIG:47f49fcf285637219712276!<BR>
<BR>
</FONT>
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