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<blockquote
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I think you greatly underestimate how customers react to the truth.
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Indeed - "The Cluetrain Manifesto"
(<a class="moz-txt-link-freetext" href="http://www.cluetrain.com/book/index.html">http://www.cluetrain.com/book/index.html</a>) is probably a good starting
point to understand exactly that point.<br>
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MMC<br>
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