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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://abuse.charter.net/"><!-- Converted from text/rtf format -->http://abuse.charter.net/</a></span></font></p>

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<p class=MsoNormal style='text-autospace:none'><font size=2 color=navy
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'>Best to use the web form. No matter who I call, no one can find an
actual working number for an abuse department.</span></font></p>

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face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'> </span></font></p>

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face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'>Or as a last resort... <a
href="http://puck.nether.net/netops/nocs.cgi?ispname=Charter">http://puck.nether.net/netops/nocs.cgi?ispname=Charter</a></span></font></p>

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face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'> </span></font></p>

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face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'>      -</span></font><font size=2
 color=navy face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
 color:navy'>Mike</span></font></p>

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face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'> </span></font></p>

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face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'>---</span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=navy
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:navy'>Michael Damm, MIS Department, Irwin Research & Development</span></font></p>

<p class=MsoAutoSig><font size=2 color=navy face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:navy'>V: 509.457.5080
x298 F: 509.577.0301 E: </span></font><font size=2 color=navy face="Courier New"><span
 style='font-size:10.0pt;font-family:"Courier New";color:navy'>miked@irwinresearch.com</span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> McBurnett, Jim
[mailto:jmcburnett@msmgmt.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 02, 2003
6:41 AM<br>
<b><span style='font-weight:bold'>To:</span></b> nanog@nanog.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Charter Communications
R.whois?</span></font></p>

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<p style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Hello all,</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I am
trying to get some SWIP data on a charter customer, for an ABUSE issue.</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Charter's
Abuse group is either non-existant or does not care...</span></font> </p>

<p style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Does anyone have any information, they can pass to
me?</span></font> </p>

<p style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Thanks,</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Jim</span></font>
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