Instead of trying to get Tier 1 providers to improve their inter-provider communications, why not ignore them? There are thousands of "customers" of all the major networks who notice problems with the major transit networks all the time. How about setting up a way for those customers of various network providers to pass along information about the trouble tickets they are opening with their providers. Rather than re-publishing the trouble tickets, summarize just the facts and inform the tier-2 providers which contributed tickets what the tier-1 providers told other people with the same problem. The customer's names would be sanitized, but the names of the Tier-1 providers (who don't participate) would be included in the summary of the facts. Facts aren't copyrighted. Since the government (i.e. FCC, FBI, etc) are also customers of the Tier-1's, they would also be eligible to participate and receive the summary. Is this a way to break the logjam?