365 Datacenters Tampa AC Failure

Tue Jun 13 02:11:40 UTC 2023

Hello all, 
>From our side (365 Data Centers) We saw the issue start at a little after 6:30 PM yesterday. We had a component failure and we saw a rise in temperature. We brought additional capacity online while we were working with our vendors on getting replacement hardware. 
The hardware has now been replaced and the system is back online. 
This unit and others in this suite are on the block for replacement this year as we add cooling capacity to our various spaces within the Franklin Exchange building. 

On a side note, this was not related to the issue mentioned from earlier in the month. This was a straight component failure and replacement. 

Any customers impacted can reach out to the 365 Customer Service Center for details and documentation. 

Thank you, 
James Ashton 
VP Network Engineering 
365 Data Centers 

From: "NANOG mailing list" <nanog at nanog.org> 
To: "George Herbert" <george.herbert at gmail.com> 
Cc: "NANOG mailing list" <nanog at nanog.org> 
Sent: Monday, June 12, 2023 8:03:10 PM 
Subject: Re: 365 Datacenters Tampa AC Failure 

Issue started a little after 2am, I was hard down till about 11:30am (servers did a high temp shutdown) 

On Jun 12, 2023 8:01 PM, Michael Spears <michael at spears.io> wrote: 

Yep there's issues over there. They had some compressors go down. Should be getting back to normal now... Hasn't been a good month for them in regards to cooling.. 

On Jun 12, 2023 7:15 PM, George Herbert <george.herbert at gmail.com> wrote: 

BQ_BEGIN

Oof. Get ready to replace all spinning media you may have there. 

-George 

Sent from my iPhone 

> On Jun 12, 2023, at 4:06 PM, Nick Olsen <nick at 141networks.com> wrote: 
> 
> 
> Just a heads up to anyone else colo'd at 365 TPA1/TAMSFLDE. Currently seeing floor temps of ~105F as reported by equipment. Started yesterday at ~5:30PM eastern. 2nd AC failure in the last 30 days. They have not sent any advisory notices as of yet. 

BQ_END

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