tim at mid.net
Fri Jan 20 14:20:38 UTC 2023
FWIW, AT&T does not suggest using the txt.att.net email for anything critical. In a previous role I handled public safety CAD, and AT&T (and Verizon, if I remember correctly) made it very clear that if you want to be able to send anything other than a miniscule volume of texts through the email-to-SMS gateway, you would need to pay for their enterprise messaging service.
If the public safety agency/agencies in question subscribe to the FirstNet service, they should be able to reach out to their principal consultant (account team) and get a good resolution.
From: NANOG <nanog-bounces+tim=mid.net at nanog.org> on behalf of Dan Walters via NANOG <nanog at nanog.org>
Sent: Thursday, January 19, 2023 10:09 PM
To: nanog at nanog.org
Subject: txt.att.net outage?
Know this is a longshot, any chance anyone from the txt.att.net domain might be able to help us with what we believe is a blacklist block or possibly an outage?
We deal with 911 cad dispatching and is affecting first responders so looking to see if there is a faster way to resolution.
Thanks, in advance.
Sr. Systems Admin
Phone: 866.421.2374 ext.6213
Daniel.Walters at omnigo.com<mailto:Daniel.Walters at omnigo.com>
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