Any Wave/Astound clue on the list?

Thu Feb 23 03:38:56 UTC 2023

Negative, PTP fiber circuit.

-Mike

> On Feb 22, 2023, at 19:37, Jay Hennigan <jay at west.net> wrote:
> 
> On 2/22/23 19:20, Mike Lyon wrote:
>> Going on 12 hours on an outage that is due to a power outage somewhere. According to the Wave/Astound NOC, generator(s) were on the way 6 hours ago…
>> If you could hit me up offlist, i can give you the master ticket number.
>> I’m having a hard time figuring out why it takes 6 hours to get a generator up and running in Silicon Valley.
> 
> Is this a cable modem connection? Fiber-to-coax media converters and coaxial trunk amplifiers are fed from AC transformers on random poles or next to random underground pedestals. They need to roll a truck to the location(s) without power and basically set up a generator and plug the power injector into it. They typically use little Honda portables (which need refueling fairly often). Unless you're real close to the cable company's head-end there usually isn't any kind of automatic backup power.
> 
> When there's a local power outage near me in Oregon, Wave doesn't even bother with generators as typically their customers' power in the area is out too.
> 
> -- 
> Jay Hennigan - jay at west.net
> Network Engineering - CCIE #7880
> 503 897-8550 - WB6RDV
> 