Reporting Comcast outside plant issues?

Mon Jun 27 17:14:03 UTC 2022

Maybe. 

I saw multiple reports of a town this past week end that didn't respond to multiple calls for a transformer and pole CURRENTLY on fire. I guess they had better things to do. 

----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Jay Hennigan" <jay at west.net> 
To: nanog at nanog.org 
Sent: Monday, June 27, 2022 12:07:16 PM 
Subject: Re: Reporting Comcast outside plant issues? 

On 6/26/22 19:27, Justin Streiner wrote: 
> Does anyone here have a contact at Comcast for reporting outside plant 
> issues that are not (at the moment) service-affecting? I am not a 
> Comcast customer, and they make it nearly impossible for non-customers 
> to reach them unless you're signing up for service. 

Call the non-emergency number for your local PSAP (police or fire 
department) and report wires down. They'll know how to get it handled. 

-- 
Jay Hennigan - jay at west.net 
Network Engineering - CCIE #7880 
503 897-8550 - WB6RDV 

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