home router battery backup

Wed Jan 12 19:48:18 UTC 2022

On 1/12/22 10:54 AM, Shawn L via NANOG wrote:
>
> In $dayjob I work for a telco that deploys fiber to the home.  If we 
> are providing voice services over fiber a battery backup is installed 
> (we maintain) that powers the customer's phone in the event of a power 
> outage.  It does not power their router, etc.  99% of the customers do 
> not install a UPS for their router, etc.  We try to explain that to 
> customers, but we still get calls that they can't get on the Internet 
> when their power is out.
>
So your voice is part of the modem which isn't a router? I assume it 
uses IP for voice.

Mike
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