cogent - Sales practices

Fri Aug 5 20:27:51 UTC 2022

He has to do that to show there is activity on the account otherwise another rep can challenge it.

Best regards
August Yang

> On Aug 5, 2022, at 4:20 PM, Dennis Burgess <dmburgess at linktechs.net> wrote:
> 
> So we just got an email from cogent, we have told them time and time again to stop calling and stop emailing.  We tell them are good on bandwidth and we don’t need any of their services.. They then sent us a e-mail stating that they saw us coming though one of their customers networks from us, and figured we would want to buy direct instead of going though one of their customers. Yes COGENT stated this; well at least one of their sales reps.  Sounds underhanded, shady, and unethical to me.    Just figured I would post about it; see if I am making a mountain out of a mole hill😊
>  
> Here is the e-mail:
>  
> "Hey (redacted) ,
> Maybe there is a misunderstanding. (ISP’s name removed) is a cogent customer who we provide upstream to.
> My initial inquiry was to see if it makes sense for Link Technologies to be utilizing our network instead of through (ISP’s name removed). That way we could be a direct network for you.
> Would that be at all something that interests you?
>  
> Eric Gogerty | Global Account Manager | AS 174
> Cogent Communications | Minneapolis, MN (United States Of America)| www.cogentco.com <http://www.cogentco.com/>
> Contact: 612-217-5506| email: egogerty at cogentco.com <mailto:egogerty at cogentco.com>
> The Internet, Unleashed!"
>  
>  
>  
>  
> 
> Dennis Burgess
> 
> Mikrotik : Trainer, Network Associate, Routing Engineer, Wireless Engineer, Traffic Control Engineer, Inter-Networking Engineer, Security Engineer, Enterprise Wireless Engineer
> Hurricane Electric: IPv6 Sage Level
> Cambium: ePMP
>  
> Author of "Learn RouterOS- Second Edition”
> Link Technologies, Inc -- Mikrotik & WISP Support Services
> Office: 314-735-0270  Website: http://www.linktechs.net <http://www.linktechs.net/>
> Create Wireless Coverage’s with www.towercoverage.com <x-msg://19/www.towercoverage.com>
> Need MikroTik Cloud Management: https://cloud.linktechs.net <https://cloud.linktechs.net/>
> How did we do today?
>  <https://app.customerthermometer.com/?template=log_feedback&hash=5badbac1&embed_data=dGVtcGVyYXR1cmVfaWQ9MSZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=> <https://app.customerthermometer.com/?template=log_feedback&hash=675abe04&embed_data=dGVtcGVyYXR1cmVfaWQ9MiZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=> <https://app.customerthermometer.com/?template=log_feedback&hash=e42b48a5&embed_data=dGVtcGVyYXR1cmVfaWQ9MyZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=> <https://app.customerthermometer.com/?template=log_feedback&hash=ecaadcd3&embed_data=dGVtcGVyYXR1cmVfaWQ9NCZ0aGVybW9tZXRlcl9pZD0xMTM1NjYmbnBzX3JhdGluZz0tMQ==&e=Anonymous&f=Dennis&l=Burgess&c=&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8=&c9=&c10=>
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