cogent - Sales practices
shawnl at up.net
Fri Aug 5 20:25:17 UTC 2022
I think they call me around once a week right now. Even after I've told them we're not interested. Every once in a while they switch the numbers they're calling from, just to keep things interesting.
From: "Dennis Burgess" <dmburgess at linktechs.net>
Sent: Friday, August 5, 2022 4:20pm
To: "NANOG" <nanog at nanog.org>
Subject: cogent - Sales practices
So we just got an email from cogent, we have told them time and time again to stop calling and stop emailing. We tell them are good on bandwidth and we don’t need any of their services.. They then sent us a e-mail stating that they saw us coming though one of their customers networks from us, and figured we would want to buy direct instead of going though one of their customers. Yes COGENT stated this; well at least one of their sales reps. Sounds underhanded, shady, and unethical to me. Just figured I would post about it; see if I am making a mountain out of a mole hill 😊
Here is the e-mail:
"Hey (redacted) ,
Maybe there is a misunderstanding. (ISP’s name removed) is a cogent customer who we provide upstream to.
My initial inquiry was to see if it makes sense for Link Technologies to be utilizing our network instead of through (ISP’s name removed). That way we could be a direct network for you.
Would that be at all something that interests you?
Eric Gogerty | Global Account Manager | AS 174
Cogent Communications | Minneapolis, MN (United States Of America)| www.cogentco.com
Contact: 612-217-5506| email: egogerty at cogentco.com
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