Comcast? Layer2 / ELAN

Fri Oct 29 22:14:49 UTC 2021

I would request an on-site rfc test that should clear things up quickly

On Fri, Oct 29, 2021 at 11:17 AM Joe Carroll <joe at theneutral.net> wrote:

> Greetings Fellow Nanog'ers
>
> Are there any Comcast engineers in the group that could help to sort out a
> 10GB layer2 ELAN issue in Florida?
>
> We are short of cancelling this circuit that has been in for a couple of
> days.
>
> We cannot pass above 1GB on this circuit...  10GB SFPs on both ends, 10GB
> price, 1GB service...   the team refuses to investigate, dispatch, or
> otherwise act in any way that is customer oriented.
>
> Regards,
> -Joe
>
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