massive facebook outage presently
Jean St-Laurent
jean at ddostest.me
Tue Oct 5 12:34:41 UTC 2021
I don't understand how this would have helped yesterday.
>From what is public so far, they really paint themselves in a corner with no way out. A classic, but at epic scale.
They will learn and improve for sure, but I don't understand how "firmware default to your own network" would have help here.
Can you elaborate a bit please?
Jean
-----Original Message-----
From: NANOG <nanog-bounces+jean=ddostest.me at nanog.org> On Behalf Of Glenn Kelley
Sent: October 4, 2021 8:18 PM
To: nanog at nanog.org
Subject: Re: massive facebook outage presently
This is why you should have Routers that are Firmware Defaulted to your own network. ALWAYS
Be it Calix or even a Mikrotik which you have setup with Netboot - having these default to your own setup is REALLY a game changer.
Without it - you are rolling trucks or at minimum taking heavy call volumes.
Glenn Kelley
Chief cook and Bottle Washing Watcher @ Connectivity.Engineer
On 10/4/2021 3:56 PM, Matt Hoppes wrote:
> Yes,
> We've seen that.
>
> On 10/4/21 4:33 PM, Eric Kuhnke wrote:
>> I am starting to see reports that in ISPs with very large numbers of
>> residential users, customers are starting to press the factory-reset
>> buttons on their home routers/modems/whatever, in an attempt to make
>> Facebook work. This is resulting in much heavier than normal first
>> tier support volumes. The longer it stays down the worse this is
>> going to get.
>>
>>
>>
>> On Mon, Oct 4, 2021 at 3:30 PM Jay Hennigan <jay at west.net
>> <mailto:jay at west.net>> wrote:
>>
>> On 10/4/21 12:11, bzs at theworld.com <mailto:bzs at theworld.com> wrote:
>> >
>> > Although I believe it's generally true that if a company appears
>> > prominently in the news it's liable to be attacked I assume
>> because
>> > the miscreants sit around thinking "hmm, who shall we attack
>> today oh
>> > look at that shiny headline!" I'd hate to ascribe any altruistic
>> > motivation w/o some evidence like even a credible twitter post
>> (maybe
>> > they posted that on FB? :-)
>>
>> I personally believe that the outage was caused by human error
>> and not
>> something malicious. Time will tell.
>>
>> However, if you missed the 60 Minutes piece, it was a former
>> employee
>> who spoke out with some rather powerful observations. I don't think
>> that
>> this type of worldwide outage was caused by an outside bad actor.
>> It is
>> certainly within the realm of possibility that it was an inside job.
>>
>> In other news:
>>
>> https://twitter.com/disclosetv/status/1445100931947892736?s=20
>>
>> -- Jay Hennigan - jay at west.net <mailto:jay at west.net>
>> Network Engineering - CCIE #7880
>> 503 897-8550 - WB6RDV
>>
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