Quantifying the customer support and impact of cgnat for residential ipv4

Mon Nov 22 00:17:52 UTC 2021

Looking for anecdotal examples of the following:

If you put N number of individual DHCP client residential broadband
customers behind cgnat for ipv4, what percent of customers contact support
and become a support/troubleshooting case later.

And what percent of customers have a significant problem with it, to the
extent that they either need to be offered a $5-10/mo extra /32 dedicated
real address, or possibly cancel?

Hopefully on sample sizes of 5000 or more.

All else assuming that the customers are also dual stack v4/v6 and can
reach v6 things normally without any of that traffic going through the
cgnat.
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