Google Geo Location Issues

Wed Jun 30 14:29:27 UTC 2021

If they are your subnets, and you have your own AS (and possibly enough
traffic to Google, I'm not sure what exactly their criteria is but we were
able to make an account with ~2Gbps peak and no peering relationships) you
can create an account with the Google ISP Portal (isp.google.com) which has
a self service tool to upload a csv that will update your prefixes in the
Google IP Geolocation database.  Took ~2 weeks after upload for it to be
reflected in live data.

*Ben Hatton*
*Network Engineer | Haefele Connect*
d:(607)589-8000 | ben at haefeleconnect.com

* <https://www.htva.net>*

On Wed, Jun 30, 2021 at 10:21 AM Nate Burke <nate at blastcomm.com> wrote:

> Same here, YoutubeTV Geolocation problem, has one of my subnets in Tulsa
> instead of Chicago.  Ticket open for 8 months.  Every reply was that it was
> 'with engineering' and no ETA.  I just got a notice from them last week
> that they're closing the ticket and sent a survey to fill out to rate the
> support received.  I told them that the issue was still not resolved and
> never heard back from them.
>
> On 6/30/2021 8:55 AM, Josh Luthman wrote:
>
> Been months since I was told they'd get it fixed.  To be fair they did say
> they weren't sure on how long it would take.  I feel like I've been
> forgotten about.
>
> Josh Luthman
> 24/7 Help Desk: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
>
> On Wed, Jun 30, 2021 at 9:18 AM Mike Hammett <nanog at ics-il.net> wrote:
>
>> I've discovered that if you *CAN* get a Google ISP account, you can
>> manage it all there.
>>
>> If you can't, well, you're up shit creek without a paddle.
>>
>>
>>
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>> Midwest-IX
>> http://www.midwest-ix.com
>>
>> ------------------------------
>> *From: *"Jason Kuehl" <jason.w.kuehl at gmail.com>
>> *To: *"NANOG" <nanog at nanog.org>
>> *Sent: *Tuesday, June 29, 2021 6:25:06 PM
>> *Subject: *Google Geo Location Issues
>>
>> I'm looking for a contact, email, number, smoke signals for someone at
>> Google I can talk to on geolocation issue. For some reason Google has
>> labeled our IP ranges as Belarus when we're located in the states. If
>> anyone can point me at any contact I would be really happy..
>>
>> .
>>
>> --
>> Sincerely,
>>
>> Jason W Kuehl
>> Cell 920-419-8983
>> jason.w.kuehl at gmail.com
>>
>>
>
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