Linode and/or Google Fiber contacts?

Thu Dec 2 19:04:32 UTC 2021

Anybody here from Linode and/or Google Fiber that can help out with
packet loss between these networks at NYIIX peering?  It's been going on
for almost a week... opened a Linode case and they looked at the VM
host, also opened a Google Fiber case and got zero response (don't think
front-line support on either side is really getting it).

I can MTR in each direction and the path appears symmetric, through
NYIIX peering IPs (on both v4 and v6), and each sees packet loss at the
first hop into the other network.  I'm guessing one side or the other is
having errors or has a congested port, but the regular support channels
aren't getting this to the right people.

Off-list contact is fine.

-- 
Chris Adams <cma at cmadams.net>